Senior Administrative Specialist

CBRE; Columbus (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

CBRE is seeking a Senior Administrative Specialist to provide support across multiple departments. You will answer calls, greet customers, maintain records, prepare documents, and coordinate meetings while ensuring confidentiality and accuracy.

The ideal candidate has 2-3 years of related experience, strong MS Office skills, and excellent organizational abilities. Join a dynamic team within CBRE’s Admin Services function, where you will play a key role in daily operations, client interactions,

Qualifications

• High School Diploma or GED required with 2-3 years of related experience.
• Intermediate problem-solving abilities to review and select solutions without supervision.
• Ability to explain detailed information clearly within the team.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.
• General math skills including percentages, discounts, and markups.

Responsibilities

• Answer and route calls to appropriate personnel or voicemail.
• Respond to difficult inquiries and provide information about the organization.
• Issue visitor passes, validate parking and maintain guest logs; escort visitors.
• Type, format and produce documents such as proposals, presentations and reports.
• Establish and maintain record-keeping and filing systems.
• Train and instruct new or relief personnel in receptionist duties and procedures.
• Schedule appointments and meetings, confirm travel arrangements and maintain contacts databases.
• Complete expense reports and reconcile receipts.

Skills

Problem-solving

Organizational skills

Math skills

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a CBRE Senior Administrative Specialist, you will provide administrative support to multiple departments and managers. You’ll answer, screen and forward telephone calls, greet customers and resolve complex customer complaints.

This job is part of the Administrative Services job function. They are responsible for providing administrative support to areas of the business including operations, teams, job functions and senior management.

What You'll Do

• Perform administrative duties including conducting research, updating databases, and preparing collateral materials for mass mailings.
• Answer and route calls to appropriate personnel or voicemail. Respond to difficult inquiries and provide information about the organization. Maintain confidentiality of all calls and information.
• Issue visitor's passes, validate parking and maintain guest logs. Escort visitors to designated location.
• Type, format, and produce documents such as proposals, presentations, correspondence, and standard reports.
• Establish and maintain record keeping and filing systems.
• Train and instruct new or relief personnel in the receptionist duties and procedures.
• Schedule appointments and meetings, confirm travel or conference arrangements and maintain business contact databases.
• Complete expense reports and handle reconciliation of receipts.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receive regular but moderate supervision and guidance.

What You'll Need

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems, required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.
• General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. or complicated information within the team.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).