Senior Administrative Services Manager

Skadden; New York, Northern (NY, KY); Hybrid; USD 155,000 - 175,000; Full time

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP invites applications for an Administrative Support Manager based in our New York office with a hybrid work arrangement. The role manages daily operations of the Administrative Support department, oversees staffing, and drives continuous improvement in service delivery to attorneys and clients.

The ideal candidate will have a bachelor’s degree with eight+ years in law firm administrative management, strong leadership and budgeting skills, and the ability

Qualifications

• Current knowledge of law firm administration and administrative support best practices, trends and techniques.
• Knowledge of relevant Firm computer software programs (e.g., Outlook, Word, Excel), with the ability to learn new software and operating systems.
• Knowledge and implementation of the annual budget process.
• Demonstrated experience with leading and supervising others.
• Effectively employs coaching and problem solving techniques.
• Ability to organize and prioritize work and delegate effectively.
• Ability to handle sensitive matters and maintain confidentiality.
• Excellent analytical, troubleshooting, organizational, and planning skills.
• Ability to administer Firm policies and procedures.
• Ability to handle multiple projects and shifting priorities.
• Demonstrates effective interpersonal and communication skills, both verbally and in writing.
• Demonstrates close attention to detail.
• Ability to use discretion and exercise independent and sound judgment.
• Ability to work well in a demanding and fast-paced environment.
• Ability to work well independently as well as effectively within a team.
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Responsibilities

• Manage daily operations of Administrative Support, including projects, day-to-day operations, and long-range plans.
• Monitor time, attendance, overtime, expense reports, and absences to ensure policy compliance.
• Coordinate workflow, oversee workloads, and monitor utilization.
• Recruit, interview, and select Executive Assistants and Administrative Project Coordinators.
• Provide coaching and guidance to improve department efficiency and service.
• Develop and implement training programs with department leadership.
• Forecast departmental budget and prepare related reports.
• Develop guidelines and procedures; communicate policies effectively.

Skills

Leadership

Coaching

Organization

Communication

Problem solving

Confidentiality

Attention to detail

Time management

Multitasking

Education

Bachelor's degree

Tools

Outlook

Word

Excel

Job description

Skadden, Arps, Slate, Meagher & Flom LLP invites applications for an Administrative Support Manager based in our New York office with a hybrid work arrangement. The role manages daily operations of the Administrative Support department, oversees staffing, and drives continuous improvement in service delivery to attorneys and clients.

The ideal candidate will have a bachelor’s degree with eight+ years in law firm administrative management, strong leadership and budgeting skills, and the ability