Senior Administrative & Operations Manager

Mount Sinai; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Mount Sinai is seeking an Administrative Manager to plan and oversee all administrative operations, human resources, and clinical services. This role may oversee facilities planning and capital budgeting, and ensure compliance with accrediting bodies.

The position involves directing clerical and call center teams, analyzing processes, implementing policy changes, and pursuing cost savings to improve efficiency. It also includes budgeting collaboration and staff training activities.

Qualifications

• Requires 7+ years in admin/management.
• Healthcare environment experience preferred.
• Knowledge of HR and call center operations.
• Experience with auditing and accreditation processes.

Responsibilities

• Manages and coordinates activities of clerical, administrative and call center personnel of the department.
• Analyzes internal processes and plans or implements procedural and policy changes to improve operations.
• Recommends cost saving methods, such as supply changes and disposal of records to improve efficiency of department.
• Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.
• Assists in budgeting by analyzing short and long-term program plans and collaborates to complete annual budget.
• Interprets and administers personnel policies including hiring, performance appraisals, training, staff discipline and salary recommendations; ensures compliance with equal pay laws.
• Facilitates creation of training programs and conducts staff training for departmental programs and services.
• Implements quality assurance programs to meet standards and accreditation requirements.
• Ensures compliance with accrediting standards such as JCAHO and state/city health regulations.
• Chairs department committees and participates in hospital committees as assigned.

Skills

People management

Operations optimization

Budgeting

Policy compliance

Training & development

Education

Bachelor's degree in business/public administration

Master's degree preferred

Job description

Mount Sinai is seeking an Administrative Manager to plan and oversee all administrative operations, human resources, and clinical services. This role may oversee facilities planning and capital budgeting, and ensure compliance with accrediting bodies.

The position involves directing clerical and call center teams, analyzing processes, implementing policy changes, and pursuing cost savings to improve efficiency. It also includes budgeting collaboration and staff training activities.