Senior Administrative Claims Manager

City of New York; New York (NY); On-site; USD 68,000 - 202,000; Full time

Benefits offered by this job

55-a Program

Public Service Loan Forgiveness

Job summary

City of New York seeks an Administrative Claim Examiner to oversee the unit's support staff, set performance standards, and ensure compliance with laws and internal policies. The role requires broad managerial oversight and accountability for outcomes.

The position emphasizes staffing, onboarding, and continuous process improvements. Minimum qualifications include a bachelor's degree and four years of full-time liability claims investigation/settlement experience, with 18 months in a managerial

Qualifications

• Bachelor's degree and four years of full-time experience investigating and settling liability claims, 18 months of which must have been in an administrative, managerial or executive capacity or supervising staff performing investigation and settlement of liability claims or related work.
• Education and/or experience equivalent to the above; however, all candidates must have 18 months of experience in an administrative, managerial, executive or supervisory capacity as described above.

Responsibilities

• Supervises staff, establishes performance expectations, conducts evaluations, approves timesheets and leave, manages attendance, provides coaching and discipline when appropriate.
• Directs daily operations, establishes priorities, assigns work, monitors deadlines, ensures effective utilization of personnel and resources.
• Develops, implements, updates, communicates, and enforces divisional policies, procedures, standards, and protocols.

Education

Bachelor's degree

Job description

City of New York seeks an Administrative Claim Examiner to oversee the unit's support staff, set performance standards, and ensure compliance with laws and internal policies. The role requires broad managerial oversight and accountability for outcomes.

The position emphasizes staffing, onboarding, and continuous process improvements. Minimum qualifications include a bachelor's degree and four years of full-time liability claims investigation/settlement experience, with 18 months in a managerial