Claims Specialist: Settlements & Risk Analysis

City of New York; New York (NY); On-site; USD 59,000 - 68,000; Full time

Benefits offered by this job

55a Program

Public Service Loan Forgiveness

Job summary

The City of New York's Comptroller’s Office is seeking a Claims Specialist to conduct full investigations of non-tort claims against the City, review data, assess liability, and provide objective evaluations of damages. This role requires coordination with agencies and outside counsel to support fair settlements.

You will maintain case files, manage deadlines, and communicate clearly with various City bureaus, the Department of Education, and the Law Department.

Qualifications

• A baccalaureate degree from an accredited college or university; or
• An associate degree or 60 semester credits from an accredited college or university and two years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or
• A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or
• A satisfactory combination of education and/or experience that is equivalent to "1", "2" or "3" above.

Responsibilities

• Completing a full investigation of non-tort claims against the City of New York, which includes obtaining and reviewing agency and searching databases, media outlets, or using other available sources to investigate and obtain information relevant to the claim;
• Analyzing liability and damages, and preparing an objective evaluation of the claim;
• Reviewing and critically analyzing requests for settlement authority;
• Making sound recommendations as to the settlement or disallowance of assigned claims, and approving settlement authority requests on or negotiating and settling claims within authorized monetary level;
• Preparing written settlement recommendations detailing the relevant information pertaining to the investigation and evaluation of damages;
• Maintaining control over claim caseload, following-up with requests to agencies, and closing out claims that are beyond the statutory time period to begin an action;
• Timely and accurately maintaining claims files with all relevant claim data, investigative materials, and communications,
• Communicating effectively and professionally with all Comptroller’s Office bureaus, City agencies including the Department of Education and Law Department, pro se claimants, and attorneys for the purpose of investigating, negotiating or settling claims;
• Working collaboratively with the Comptroller’s engineering and auditing staff, the Bureau of Fiscal Services, the Central Imaging Facility, among others; and,
• Performing related assignments and special projects as required.

Skills

Microsoft Office

Interpersonal skills

Analytical skills

Organizational skills

Multi-tasking

Education

Bachelor’s degree

Associate degree + 2 years experience

High school diploma + 4 years experience

Job description

The City of New York's Comptroller’s Office is seeking a Claims Specialist to conduct full investigations of non-tort claims against the City, review data, assess liability, and provide objective evaluations of damages. This role requires coordination with agencies and outside counsel to support fair settlements.

You will maintain case files, manage deadlines, and communicate clearly with various City bureaus, the Department of Education, and the Law Department.