Senior Administrative Assistant, Public Services Operations

State of Washington Dept. of Social and Health Services; Tacoma (WA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Orca Card for transportation

Job summary

State of Washington Dept. of Social and Health Services Administrative Assistant 3 supports the Administrator and Virtual Case Management Center. Responsibilities include payroll coordination, travel planning, budget monitoring, and records management in a fast-paced public service environment.

The role requires strong organizational skills, attention to detail, and proficient use of MS Office. The position ensures compliance with policies while facilitating effective communication with staff,

Qualifications

• High school diploma or equivalent and three years of clerical, office or administrative experience.
• OR an Associate’s degree may substitute for experience.
• One year of administrative assistant level experience preferred.

Responsibilities

• Provides direct, confidential administrative support to the Administrator and serves as liaison between management, staff, and vendors.
• Coordinates contact center inquiries, information, and problem resolution.
• Prepares and presents technical information to staff.
• Manages travel arrangements, itineraries, and the Administrator’s calendar.
• Uses Microsoft Office applications to prepare documents, reports, spreadsheets, and other office materials.
• Schedules and troubleshoots video conferences and coordinates telephone repairs.
• Monitors budgets, tracks expenditures, and recommends corrections to ensure compliance with policies.
• Maintains office records and filing systems as designated records custodian.
• Coordinates office space, equipment, supplies, purchasing, inventory and distribution.
• Supports hiring activities by scheduling interviews and coordinating panels.

Skills

Payroll coordination

Budget tracking

Calendar management

Vendor liaison

Office administration

LEP coordination

Education

High school diploma or equivalent

Associate’s degree may substitute for experience

Tools

Microsoft Office

Video conferencing tools

Records management system

Job description

State of Washington Dept. of Social and Health Services Administrative Assistant 3 supports the Administrator and Virtual Case Management Center. Responsibilities include payroll coordination, travel planning, budget monitoring, and records management in a fast-paced public service environment.

The role requires strong organizational skills, attention to detail, and proficient use of MS Office. The position ensures compliance with policies while facilitating effective communication with staff,