Administrative Assistant III - Public Service Operations

State of Washington; Tacoma (WA); On-site; USD 52,000 - 72,000; Full time

Job summary

The State of Washington's Department of Social and Health Services, Economic Services Administration, Community Services Division in Tacoma invites applications for an Administrative Assistant 3. This role provides high-level administrative support to the Administrator and leads office operations, including payroll coordination, budget tracking, travel arrangements, and records management.

You will plan meetings, manage calendars, prepare reports in Word and Excel, liaise with staff and vendors,

Qualifications

• Three years of clerical, office or administrative experience.
• High school diploma or equivalent.
• An Associate’s degree may substitute for experience.
• One year of experience as Administrative Assistant 2 or two years as Administrative Assistant 1.
• Equivalent education/experience.

Responsibilities

• Provides direct, confidential administrative support to the Administrator and serves as a liaison between management, staff, and vendors.
• Coordinates contact center inquiries, information, and problem resolution.
• Prepares and presents technical information to staff through written and verbal communication.
• Manages travel arrangements, itineraries, and the Administrator’s calendar.
• Uses Microsoft Office applications, including Word and Excel, to prepare documents, reports, spreadsheets, and other office materials.
• Schedules and troubleshoots video conferences and coordinates telephone repairs with DIS and ISSD.
• Monitors budgets, tracks expenditures, and recommends corrections to ensure compliance with administrative policies and financial controls.
• Maintains office records, filing systems, financial documents, and serves as the designated records custodian.
• Conducts Risk Assessment and Self-Evaluation activities on behalf of the Administrator.
• Coordinates office space, equipment, supplies, purchasing, inventory, and distribution.
• Serves as the primary coordinator for assigned program areas, including SCAN systems, LEP, OSHA, employee transportation, access cards, and records management.
• Supports hiring activities by scheduling interviews, coordinating interview panels, preparing correspondence, and compiling personnel action requests.
• Monitors compliance with administrative policies and procedures and recommends improvements to internal controls.

Skills

Clerical experience

Office coordination

Communication

Education

High school diploma or equivalent

Associate’s degree in business administration/public administration or related field may substitute for experience

Job description

The State of Washington's Department of Social and Health Services, Economic Services Administration, Community Services Division in Tacoma invites applications for an Administrative Assistant 3. This role provides high-level administrative support to the Administrator and leads office operations, including payroll coordination, budget tracking, travel arrangements, and records management.

You will plan meetings, manage calendars, prepare reports in Word and Excel, liaise with staff and vendors,