Senior Administrative Assistant — Indianapolis

Grunau Fire; Indianapolis (IN); On-site; USD 21,000 - 34,000; Full time

Job summary

Grunau Fire Protection in Indianapolis, IN is seeking an Administrative Assistant to support day-to-day branch operations, handle documentation, and assist the Sales and Scheduling teams.

The role emphasizes customer service, data management, and ensuring accurate billing and contract renewals. Qualified candidates will have a high school diploma and at least five years in administrative roles, with proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent is required.
• 5+ years of administrative experience.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Obtain and process job documents such as purchase orders and insurance certificates.
• Invoice and bill jobs according to the billing schedule.
• Process contract renewals and pricing updates.
• Handle customer calls and coordinate with Sales and Scheduling teams to address issues.
• Provide backup support for incoming office calls.
• Manage data and perform other tasks as required.
• Ensure high levels of customer satisfaction and retention.

Skills

Microsoft Office

Education

High school diploma or equivalent

Job description

Grunau Fire Protection in Indianapolis, IN is seeking an Administrative Assistant to support day-to-day branch operations, handle documentation, and assist the Sales and Scheduling teams.

The role emphasizes customer service, data management, and ensuring accurate billing and contract renewals. Qualified candidates will have a high school diploma and at least five years in administrative roles, with proficiency in Microsoft Office.