Administrative Assistant

Grunau Fire; Indianapolis (IN); On-site; USD 21,000 - 34,000; Full time

Job summary

Grunau Fire Protection in Indianapolis, IN is seeking an Administrative Assistant to support day-to-day branch operations, handle documentation, and assist the Sales and Scheduling teams.

The role emphasizes customer service, data management, and ensuring accurate billing and contract renewals. Qualified candidates will have a high school diploma and at least five years in administrative roles, with proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent is required.
• 5+ years of administrative experience.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Obtain and process job documents such as purchase orders and insurance certificates.
• Invoice and bill jobs according to the billing schedule.
• Process contract renewals and pricing updates.
• Handle customer calls and coordinate with Sales and Scheduling teams to address issues.
• Provide backup support for incoming office calls.
• Manage data and perform other tasks as required.
• Ensure high levels of customer satisfaction and retention.

Skills

Microsoft Office

Education

High school diploma or equivalent

Job description

Grunau Fire Protectionis part of theDavis-Ulmer (DU) Family of Companies, a network of fire protection, life safety, and security service companies, protecting people and property across 35+ locations and 11 states. With a legacy of excellence spanning decades, Grunau Fire is dedicated to providing exceptional fire protection solutions including fire sprinkler systems, alarms, and maintenance that safeguard lives and property, all backed by the strength of the DU Family of Companies, powered by APi Group. Living our motto, "we protect what you value most," Grunau Fire offers a challenging and rewarding work environment for those passionate about keeping communities safe.

Our success is built on a foundation of innovation, quality craftsmanship, and unwavering dedication to customer satisfaction. As we continue to grow and expand our services, we seek passionate and skilled professionals to join our team and contribute to our mission of ensuring safety and peace of mind for our clients.

Due to continued growth, we are seeking anAdministrative Assistantto support ourIndianapolis, INlocation. The Administrative Assistant is responsible for supporting day-to-day operations within the branch, while maximizing customer satisfaction and retention.

Key Responsibilities:

• Obtain job documents such as purchase orders, billing forms, insurance certificates, etc.
• Invoice jobs per the billing schedule.
• Process contract renewals and pricing updates.
• Receive customer calls and work with the Sales Team and Scheduling Team to address any issues.
• Provide backup support for incoming office calls.
• Manage data and complete other tasks as required.
• Ensure customer satisfaction levels remain a priority and exceed company standards.

Qualifications:

• High school diploma or equivalent required.
• 5+ years of administrative experience.
• Proficiency in Microsoft Office.

The wage for this role isup to $25.00 per hour, based on experience and qualifications.

As part of the DU Family of Companies, Grunau Fire offers the strength and resources of a national organization combined with the close-knit, people-first culture of a local branch. When you join our team, you're not just taking a job — you're building a long-term career backed by a company that invests in your growth and success.

Why Choose DU Family of Companies?

• Competitive Compensation:We offer a competitive wage based on your experience and qualifications.
• Comprehensive Benefits Package:Medical, dental, and vision coverage, 401(k) with company match, paid time off, and more.
• Strength of the Family:Access to the combined resources, expertise, and career opportunities of 35+ locations across 11 states.
• Backed by APi Group:The support and stability of a global, industry-leading parent company.
• Long-Term Career Relationships:We are committed to building relationships that last, with over 20+ years of average tenure among many of our team members.
• Values Match:We are looking for team members who share our commitment to safety, quality, and doing the right thing.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

Equal Opportunity Employer, including disabled and veterans.