Senior Administrative Assistant - Corporate Services

M&T Bank; Buffalo (NY); Hybrid; USD 58,884,000 - 98,140,000; Full time

Job summary

M&T Bank in Buffalo, NY offers a hybrid work model with four days onsite per week at the corporate headquarters. This role provides high-level administrative support to the Head of Corporate Services and the Corporate Services department.

The successful candidate will manage complex calendars, coordinate travel, prepare meetings and communications, and assist with events and front desk operations while ensuring regulatory compliance and efficient day-to-day operations.

Qualifications

• Associate's degree or equivalent in experience.
• 4 years progressive secretarial/administrative support experience.
• Workday experience preferred.

Responsibilities

• Heavy calendar management and travel coordination.
• Liaise between manager and bank personnel on departmental matters.
• Prepare and arrange business presentations, management letters, and meeting agendas/minutes.
• Book and monitor travel arrangements (flights, hotels, ground transfers).
• Track and process expense reports; prepare disbursements and maintain records.
• Supervise the front desk receptionist for the 18th floor.
• Plan and execute division events including Town Hall meetings and engagement events.
• Assist updating the Insider and CommunityOne pages for the division.
• Support senior leadership in meetings as needed.

Skills

Calendar management

Travel coordination

Communication

Meeting preparation

Office administration

Education

Associate's degree or equivalent

4 years secretarial/administrative experience

Tools

Workday

Job description

Overview

Provides high level, more complex administrative support to the Head of Corporate Services and the Corporate Services department

Work Model & Office Locations

This role follows a hybrid work model, requiring onsite presence four days per week at M&T Bank's corporate headquarters

• 345 Main Street, Buffalo, NY

Primary Responsibilities

• Responsible for heavy calendar management, schedules and reschedules of travel. This also includes monitoring emails and actioning urgent items to ensure they are seen and addressed in a timely fashion
• Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters
• Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes
• Creates non-routine correspondence and communications on behalf of manager
• Responsible for booking and monitoring travel arrangements (flights, hotels, ground transfers, etc.)
• Tracks and processes expense reports in a timely manner. Prepare disbursements and billings for approval. Maintains financial expense records
• Supervision of the front desk receptionist for the 18th floor and their work
• Point of contact to plan and execute event planning needs for the division. This is inclusive of Town Hall meetings, engagement events and all other events for Corporate Services
• Assists with updating the Insider and CommunityOne page for the division
• Partner with the Corporate Services senior leadership team to provide support and attend meetings as needed
• Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned

Education and Experience Required

Associate's degree or equivalent in experience

4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job

Education and Experience Preferred

Workday Experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America