Senior Administrative Assistant

The George Washington University; Washington (District of Columbia); On-site; USD 30,000 - 39,000; Full time

Job summary

The George Washington University is seeking a Senior Administrative Assistant to provide high-level administrative support to the Office of Undergraduate Affairs and Special Programs and the Provost Office in Washington, DC.

The role handles calendars, meetings, events, budget-related tasks, P-card processing, travel coordination, and reporting using Tableau, Banner, and other GW systems. Strong communication and independence are essential.

Qualifications

• Front-line administrative support experience in academic or complex organizational settings.
• Strong customer service, communication, and coordination skills.
• Ability to manage calendars, events, and assist with budget-related tasks.

Responsibilities

• Provide general administrative support to senior offices and leaders.
• Answer calls, respond to inquiries, maintain spreadsheets, greet visitors.
• Schedule events, reserve rooms, coordinate tech support and catering.
• Draft and circulate notices, take notes, and track deliverables.
• Generate reports from GW databases (Tableau/Banner); maintain office data in Box.
• Assist with Provost Office events and related records.
• Engage in project work, data collection, and reporting for academic programs.
• Support Special Programs with administrative processes as needed.
• Maintain documents on faculty hiring, promotions, and leave applications.
• Order supplies and manage inventory.
• Process receipts and reports for P-card, invoicing, and reimbursements.
• Coordinate travel for the Associate Provost and visitors.
• Resolve routine administrative issues with other units.

Skills

Customer service

Communication

Calendar management

Budgeting support

Education

Bachelor's degree or higher in a relevant field

High school diploma or GED + 3 years of relevant experience

Tools

Tableau

Box

Banner

Oracle

Kronos

iBuy

Gmail

Job description

Job Description Summary:

The Senior Administrative Assistant provides administrative support to the Office of Undergraduate Affairs and Special Programs and the Office of the Provost. The position reports directly to the Assistant Provost for Administration and Operations.

Posting Details

I. Job Overview

The Senior Administrative Assistant provides administrative support to the Office of Undergraduate Affairs and Special Programs and the Office of the Provost. The position reports directly to the Assistant Provost for Administration and Operations. This experienced administrative support position provides enhanced administrative support to one or more individuals. This position coordinates schedules and maintains calendar(s) for assigned staff, regularly prioritizing and arranging meetings, conferences, and appointments. This role also typically monitors and assists with budget preparation and record keeping, maintains and reconciles P-cards for departmental, institutional, or work unit accounts, and anticipates and prepares background materials as needed. This position may compose reports related to the status of department budgets or project funding requirements. The position typically monitors and approves travel, procurement, conference, honoraria, consultant, and other expenses associated with department needs and sponsored projects.

• Provide general administrative support to the Associate Provost for Undergraduate Affairs and Special Programs, and other senior leaders within the Office of the Provost
• Answer calls, respond to inquiries from students, parents, alumni, faculty, staff, and administrators; make photocopies; maintain spreadsheets and databases; submit and monitor FixIt requests; and greet visitors
• Schedule, plan, and set up events and meetings, including room reservation and tech support coordination with GW IT and catering purchases
• Draft and circulate meeting notices and agendas, take meeting notes and track meeting deliverables
• Generate reports from GW databases including Tableau and Banner. Collect, maintain, and update office databases and documents in Box
• Assist with Provost Office events including the annual Academic Honors Ceremony; planning the event; collecting, sorting, and verifying records of eligible students using internal dashboards; and coordinating with the offices of University Events and Academic Planning and Assessment
• Project management, research, data collection, and report preparation regarding undergraduate academic programs in areas such as academic integrity, academic policy, and program development
• Support the Special Programs with administrative processes when needed
• Update and maintain documents related to faculty hiring, promotion, and leave applications; assist with instructor recruitment for Special Programs within GW and regionally
• Order office supplies and manage inventory
• Prepare receipts and reports for P-card processing; invoicing, expensing, and reimbursement processing
• Coordinate travel, including flight arrangements, hotel bookings, and schedules for the Associate Provost and visitors
• Resolve routine administrative issues with other units

The position is based at GW's Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/ GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications:

• Outstanding customer service skills, detail-oriented, and acquires new skills quickly
• Ability to work proactively and exercise good judgment
• Strong writing skills and reading comprehension
• Fluent in software such as Microsoft Office, Adobe Acrobat, Gmail, Google Workspace, Box, and GW enterprise systems such as Banner, Oracle, Kronos (time reporting), and iBuy (expense reporting)
• Able to use and maintain general office equipment, inventories of supplies and equipment, and office files
• Able to assist with the general functions of an academic campus and office
• Able to work independently and complete routine tasks without additional guidance

Hiring Range $21.80 - $28.32

GW Staff Approach to Pay

How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department: Academic Affairs

Family Administration

Sub-Family Administrative / Operations

Stream Service and Support

Level Level 3

Full-Time/Part-Time: Full-Time

Hours Per Week: 40

Work Schedule: Monday - Friday, 9 am-5 pm

Will this job require the employee to work on site? Yes

Employee Onsite Status On-campus (in person)

Telework: No

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants: Employer will not sponsor for employment Visa status

Internal Applicants Only? No

Posting Number: S014435

Job Open Date: 10/13/2026

Job Close Date: 10/31/2026

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.