Senior Administrative Assistant

J.P. Morgan; Buena Park (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

JPMorgan Chase in Buena Park, CA is seeking a Senior Administrative Assistant for the Consumer & Community Banking team. The role requires expert calendar management, travel logistics, and flawless executive support across multiple levels.

Five days per week in the office, with duties including event coordination, invoice processing, onboarding/offboarding assistance, and producing professional communications for senior staff.

Qualifications

• Five years of administrative experience.
• Ability to organize complex tasks with attention to detail.
• Experience interacting with senior management and confidential information.

Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls and determine priority.
• Coordinate internal and external meetings.
• Arrange domestic and international travel.
• Organize internal and external events including catering/transportation.
• Process invoices and T&E expense claims following policies.
• Assist with staff onboarding/offboarding and setup of equipment.
• Produce high quality emails for all levels of the organization.
• Maintain department documents and executive bios.
• Edit spreadsheets and presentations for client meetings.

Skills

Administrative support

Calendar management

Communication

Microsoft Office

Discretion

Job description

Become an integral part of Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Senior Administrative Assistant in Consumer & Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio's
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.