Senior Administrative Assistant

J.P. Morgan; Heathrow (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

J.P. Morgan in Florida is seeking a Senior Administrative Assistant within Consumer & Community Banking to support senior managers. You will manage calendars, coordinate meetings, travel, and events, and handle confidential information with discretion.

The role requires five years of administrative experience, strong communication, and expert use of Microsoft Office. It is a full-time, in-office position with exposure to executive-level stakeholders.

Qualifications

• At least five years of administrative experience.
• Advanced organizational skills.
• Discretion and good judgment in confidential situations, and experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office.
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management.

Responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls/messages and determine priority
• Coordinate internal and external meetings logistics
• Arrange and coordinate domestic and international travel
• Organize events, including catering and transportation
• Process invoices and T&E expense claims following policies
• Assist with staff onboarding and off-boarding, including equipment setup and system access
• Produce high quality emails to individuals at all levels
• Maintain department documents and executive bios
• Handle regular activities without prompting and advise of delays
• Assist in editing spreadsheets and presentations for client meetings

Skills

Calendar management

Discretion

Executive interaction

MS Office

Communication

Tools

Microsoft Office

Job description

Become an integral part of the Consumer & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Senior Administrative Assistant in Consumer & Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls/messages and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.