Executive Administrative Assistant

JPMorgan Chase & Co.; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Los Angeles is seeking an Executive Assistant to support the Consumer Retail team. The role requires managing complex calendars, coordinating meetings, and handling sensitive information with discretion.

You will interact with executive-level internal clients, arrange domestic and international travel, and prepare polished emails and documents for leadership. This is an in-office role requiring five days on-site.

Qualifications

• At least five years of administrative experience.
• Advanced organization skills.
• Discretion and sound judgment in confidential situations with senior management exposure.
• Strong interpersonal, written, and oral communication skills.
• Proficiency in Microsoft Office and related tools.
• Excellent telephone etiquette and calendar prioritization.

Responsibilities

• Maintain complex and detailed calendars.
• Screen calls and determine priority while protecting information.
• Coordinate internal and external meetings and logistics.
• Arrange domestic and international travel.
• Organize events including catering and transportation.
• Process invoices and T&E expense claims per policy.
• Assist with staff onboarding and offboarding including equipment/setup and system access.
• Produce high quality emails and messages for all levels.
• Maintain department documents and org charts.
• Handle routine tasks independently and flag delays.
• Assist in editing spreadsheets and presentations for client meetings.

Skills

Calendar management

Discretion & judgment

Interpersonal communication

Microsoft Office

Phone etiquette

Education

College degree (preferred)

Job description

Become an integral part of the Consumer Retail team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Consumer Retail, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.