Senior Executive Administrative Assistant

Testing Site - JPMC; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Testing Site - JPMC is seeking an experienced Senior Executive Assistant to support the Consumer and Community Banking team in Columbus. The role emphasizes calendar management, travel coordination, and professional communication with senior-level internal clients.

Candidates should bring five or more years of administrative experience, strong organizational skills, and excellent MS Office proficiency. This office-based position requires five days in the office, with no hybrid option.

Qualifications

• At least five years of administrative experience.
• Advanced ability to organize and prioritize tasks.
• Discretion and good judgment in confidential situations; experience with senior management.
• Strong interpersonal, written, and oral communication skills.
• Proficiency in Microsoft Office and calendar management.

Responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine priority while preserving confidentiality
• Coordinate internal and external meetings logistics
• Arrange and coordinate domestic travel
• Organize events including catering and transportation
• Process invoices and T&E expense claims following policy
• Assist with staff onboarding and offboarding including equipment/setup and access
• Produce high quality emails to stakeholders at all levels
• Maintain department documents and organizational charts
• Handle regular activities proactively and flag delays
• Advise in advance with issues or delays

Skills

Administrative experience

Organization

Discretion and judgment

Interpersonal communication

Microsoft Office

Calendar management

Education

College degree

Tools

Microsoft Office

Job description

Become an integral part of the Consumer and Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Senior Executive Assistant in Consumer and Community Banking team, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option