Senior Adhesives Applications Engineer — Customer Solutions

Henkel Ltda; Madison Heights (MI); Hybrid; USD 90,000 - 160,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance

401k matching

Employee share plan

Annual performance bonus

Job summary

Henkel Adhesive Technologies in the United States, Madison Heights, MI is seeking a Head of Applications Engineering & OnSite Representative to drive product demonstrations, advise customers on solution sets and lead technical initiatives within the team.

You will coordinate with sales, marketing, PD, and cross-functional teams to deliver application development and training, while ensuring customer satisfaction and technical excellence across accounts.

Qualifications

• Bachelor’s degree in Chemistry, Chemical Engineering or Materials Science or a science field.
• 2-5 years of experience in automotives adhesive, tapes and other materials
• Experience with laboratory testing, application development, product qualification, reliability testing, or customer technical support
• Ability to design experiments, analyze technical data, troubleshoot technical issues, and develop practical solutions
• Experience translating customer and market requirements into material, product, or application development programs is preferred
• Demonstrated ability to lead adhesive testing, process validation, troubleshooting, and technical problem-solving
• Strong communication skills, ability to function in customer facing roles
• Experience working cross-functionally within an organization (Sales, BDM, PD, Marketing)
• Ability to act as a leader and ability to influence, organize, coordinate and guide others
• Demonstrated mentorship skills in guiding, training, and teaching application engineers, technicians and interns

Responsibilities

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
• Consult customers on solutions generating value for their use cases
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
• Work with application equipment to provide solutions to enhance customer adhesive related processes
• May supervise laboratory testing activities, including prioritization of customer samples, and communicate technical results to customers
• Responsible for products application / technical training and coaching of field sales forces and customers
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
• Promote internal business unit innovation and best learnings across accounts

Skills

Product recommendations, customized应用?

Education

Bachelor’s degree in Chemistry, Chemical Engineering or Materials Science

Job description

Henkel Adhesive Technologies in the United States, Madison Heights, MI is seeking a Head of Applications Engineering & OnSite Representative to drive product demonstrations, advise customers on solution sets and lead technical initiatives within the team.

You will coordinate with sales, marketing, PD, and cross-functional teams to deliver application development and training, while ensuring customer satisfaction and technical excellence across accounts.