Senior ACH Process Engineer Consultant

Apex Systems; Chicago (IL); Hybrid; USD 96,000 - 165,000; Full time

Benefits offered by this job

ESPP (employee stock purchase program)

401K with company match

Health Savings Account (HSA)

Employee Assistance Program (EAP) with

Certification discounts and training

Career coaching and development

On-demand training resources

Job summary

Everforth Apex seeks a Senior ACH Process Engineer Consultant to drive enterprise process optimization within a large financial services environment. You will analyze as-is processes, perform time studies, and map end-to-end workflows to identify bottlenecks and non-value-added steps.

The role emphasizes Lean/Six Sigma with DMAIC, collaboration with business partners, and support for change management. Hybrid Chicago presence is required for workshops and walkthroughs.

Qualifications

• Bachelor's degree in Business, Engineering, or a related technical field is preferred.
• Five or more years of experience in process engineering, process optimization, or management consulting.
• Strong knowledge of Lean / Six Sigma methodologies with practical DMAIC experience.

Responsibilities

• Analyze and document current-state (“as-is”) processes, starting with limited or no existing documentation.
• Conduct time studies, observations, and stakeholder interviews to understand end-to-end workflows.
• Map high-level processes and detailed sub-steps across operational teams.
• Identify inefficiencies, bottlenecks, redundancies, and manual work.
• Apply Lean / Six Sigma (DMAIC) methodologies to recommend optimized future-state processes.
• Assess opportunities for automation, simplification, or elimination of non-value-added steps.
• Collaborate with business partners to understand risks, controls, and compliance considerations.
• Support change management by clearly communicating recommendations and building trust with stakeholders.
• Partner with Business Analysts and technology teams to support downstream automation or implementation work.
• Produce clear, actionable documentation and recommendations for leadership and delivery teams.

Skills

Lean Six Sigma

DMAIC

Process optimization

Time studies

Stakeholder interviews

Education

Bachelor's degree in Business, Engineering, or related field

Job description

Job#: 3057655

Senior ACH Process Engineer Consultant

Location

Chicago, IL (Hybrid)

Role Overview

An experienced Senior ACH Process Engineer Consultant is required to support enterprise process optimization initiatives within a large financial services environment. This position focus on understanding current-state operational processes, identifying inefficiencies, and designing leaner, more effective future-state processes. The ideal candidate will work collaboratively in environments where processes may not be well documented, partnering closely with business and operations teams to improve workflow efficiency, capacity, and scalability.

Key Responsibilities

• Analyze and document current-state (“as-is”) processes, starting with limited or no existing documentation.
• Conduct time studies, observations, and stakeholder interviews to understand end-to-end workflows.
• Map high-level processes and detailed sub-steps across operational teams.
• Identify inefficiencies, bottlenecks, redundancies, and manual work.
• Apply Lean / Six Sigma (DMAIC) methodologies to recommend optimized future-state processes.
• Assess opportunities for automation, simplification, or elimination of non-value-added steps.
• Collaborate with business partners to understand risks, controls, and compliance considerations.
• Support change management by clearly communicating recommendations and building trust with stakeholders.
• Partner with Business Analysts and technology teams to support downstream automation or implementation work.
• Produce clear, actionable documentation and recommendations for leadership and delivery teams.

Required Qualifications

• Education: Bachelor's degree in Business, Engineering, or a related technical field is preferred.
• Experience: Five or more years of experience in process engineering, process optimization, or management consulting.
• Technical Skills: Strong knowledge of Lean / Six Sigma methodologies with practical DMAIC experience is required.

Preferred Qualifications

• Lean Six Sigma Green Belt certification or higher.
• Experience in banking, financial services, or regulated environments.
• Prior internal or external consulting experience.
• Experience supporting operational teams undergoing change or transformation initiatives.

Work Environment & Expectations

This position requires an on-site presence in Chicago based on business needs, such as process walkthroughs, time studies, and workshops, while offering hybrid flexibility. The focus of the role is on enabling teams, improving flow, and reducing workload. The culture is collaborative and impactful.

About Everforth Apex

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity and Diversity

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

ADA Accommodation

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Transparency in Coverage

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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