Business Operations Analyst 1

Apex Systems; Fremont (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K plan

Employee Stock Purchase Program (ESPP)

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Job summary

Everforth Apex is seeking a Business Operations Analyst I to support operational excellence through process analysis, workflow improvement, and performance measurement. You will evaluate current processes, identify opportunities, analyze data, and assist in implementing optimization initiatives.

The role requires strong analytical and organizational skills, the ability to drive projects with stakeholders across multiple functions, and the capacity to work onsite in Fremont, CA.

Qualifications

• Analytical mindset with ability to analyze processes and data.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities independently.
• Experience with process mapping and workflow analysis (preferred).

Responsibilities

• Analyze and document current-state business and operational processes.
• Develop process maps, workflow diagrams, and future-state recommendations.
• Collect and interpret operational data to identify trends and gaps.
• Develop metrics, KPIs, dashboards, and performance reports.
• Support cross-functional project initiatives from identification to implementation and measurement.

Skills

Analytical thinking

Strong communication

Cross-functional collaboration

Structured problem solving

Data analysis

Education

Bachelor's degree in Business/Engineering/Operations

Tools

Microsoft Excel

PowerPoint

Job description

• Cause-and-Effect Analysis
• Strong Written & Verbal Communication Skills
• Root Cause Analysis

Job#: 3058556

Job Description

Business Operations Analyst I

Location: Fremont, CA (Onsite)

Position Overview

We are seeking a Business Operations Analyst I to support operational excellence initiatives through process analysis, workflow improvement, performance measurement, and cross-functional project support. This role is responsible for evaluating current business processes, identifying improvement opportunities, analyzing operational data, and supporting implementation of process optimization initiatives.

The ideal candidate is analytical, highly organized, and capable of driving projects independently while collaborating with stakeholders across multiple functional areas.

Key Responsibilities

• Analyze and document current-state business and operational processes.
• Develop process maps, workflow diagrams, and future-state improvement recommendations.
• Collect, analyze, and interpret operational data to identify trends, performance gaps, and improvement opportunities.
• Develop and maintain metrics, KPIs, dashboards, and performance reporting tools.
• Perform root cause analysis to identify process inefficiencies and operational issues.
• Support process improvement initiatives from identification through implementation and measurement.
• Facilitate meetings and collaborate with cross-functional teams to drive process improvements.
• Track project milestones, risks, dependencies, and deliverables.
• Measure performance against established process requirements and business objectives.
• Develop and deliver presentations, training materials, and process documentation.
• Communicate project status, recommendations, findings, and results to stakeholders and leadership.
• Support change management activities and adoption of new processes.
• Work in a cleanroom environment as needed.
• Lift up to 25 pounds when required.

Required Qualifications

• Bachelor's degree in Business, Engineering, Operations, Supply Chain, Information Systems, Technology, or a related field preferred.
• 1+ years of experience in operations, business analysis, process improvement, project coordination, manufacturing support, or a related field.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple priorities.
• Strong organizational and documentation skills.
• Proficiency with Microsoft Office applications, including Excel and PowerPoint.

Preferred Qualifications

• Experience with process mapping and workflow documentation.
• Experience supporting operational excellence, Lean, continuous improvement, or process improvement initiatives.
• Experience using data to identify operational trends and improvement opportunities.
• Familiarity with root cause analysis methodologies such as:
• 5 Whys
• Fishbone (Ishikawa) Analysis
• Pareto Analysis
• Cause-and-Effect Analysis
• Experience facilitating training sessions, workshops, or cross-functional meetings.
• Experience in manufacturing, engineering, operations, or technology environments.

Top Skills / Must-Haves

Required

• Ability to Independently Execute Tasks
• Strong Written & Verbal Communication Skills
• Structured Problem Solving
• Process Mapping & Workflow Analysis
• Data Analysis & Performance Measurement
• Project Coordination & Organization
• Cross-Functional Collaboration

Preferred

• Continuous Improvement
• Lean Methodologies
• Root Cause Analysis
• Change ManagementTraining & Facilitation
• Manufacturing or Operations Experience

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Ever, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.