Senior Account Specialist – On-site Client Solutions

Schneider National; Green Bay (WI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company paid life insurance

401(k) with company match

Paid time off

Job summary

Schneider National in Green Bay is seeking a Senior Account Representative to support the Account Specialist Team within the Transportation Management division. You will resolve issues, manage customer challenges, and cultivate strong internal and external relationships.

The role emphasizes problem solving, customer service excellence, and effective communication. This on-site position offers a comprehensive benefits package and opportunities within a large logistics network.

Qualifications

• High school diploma or GED required.
• At least two years of relevant work experience.
• Able to work on-site at a Schneider facility.
• Strong problem-solving skills.
• Exceptional customer service skills.
• Effective verbal and written communication skills.

Responsibilities

• Identify, address and solve problems for managed accounts.
• Coordinate and schedule appointments for assigned shipments.
• Manage high-volume email communications.
• Help customers classify freight.
• Participate in regular business reviews with key accounts.
• Utilize a variety of reports, dashboards, tools and technology.

Skills

Problem solving

Customer service

Communication

On-site work

Education

High school diploma or GED

Two years relevant work experience

Job description

Schneider National in Green Bay is seeking a Senior Account Representative to support the Account Specialist Team within the Transportation Management division. You will resolve issues, manage customer challenges, and cultivate strong internal and external relationships.

The role emphasizes problem solving, customer service excellence, and effective communication. This on-site position offers a comprehensive benefits package and opportunities within a large logistics network.