Senior Account Representative - Freight & Customer Success

Schneider National, Inc.; Green Bay (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Incentive pay program

Job summary

Schneider National, Inc. in Green Bay, WI, seeks a Senior Account Representative to support the Account Specialist Team within the Transportation Management division. You will resolve issues, manage customer challenges and develop strong internal and external relationships.

Responsibilities include coordinating shipments, handling high-volume email communications, and participating in business reviews. A combination of problem-solving, communication skills and proficiency with reports and

Qualifications

• High school diploma or GED.
• At least two years of relevant work experience.
• Able to work on-site at a Schneider facility.
• Strong problem-solving skills.
• Effective verbal and written communication skills.

Responsibilities

• Identify, address and solve problems for managed accounts.
• Coordinate and schedule appointments for assigned shipments.
• Manage high-volume email communications.
• Help customers classify freight.
• Participate in regular business reviews with key accounts.
• Utilize a variety of reports, dashboards, tools and technology.

Skills

High school diploma

Two+ years experience

On-site work

Problem solving

Verbal and written communication

Education

High School Diploma or GED

Job description

Schneider National, Inc. in Green Bay, WI, seeks a Senior Account Representative to support the Account Specialist Team within the Transportation Management division. You will resolve issues, manage customer challenges and develop strong internal and external relationships.

Responsibilities include coordinating shipments, handling high-volume email communications, and participating in business reviews. A combination of problem-solving, communication skills and proficiency with reports and