Senior Account Manager/Sales

EMPLOYEE RELATIONS ASSOCIATES INC; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

TalentBridge in Charlotte, NC is seeking a Senior Account Manager to drive revenue growth and oversee client relationships in staffing solutions. This role emphasizes external sales, on-site client meetings, and strategic consultation with senior leaders.

You will develop business plans, manage recruitment coordination with delivery teams, travel to client sites, and build a strong local network to win new opportunities and exceed KPIs.

Qualifications

• Bachelor’s degree or equivalent experience in staffing.
• 5+ years outside sales in staffing.
• Strong relationship management and networking abilities.
• Proficient with CRM software and MS Office.

Responsibilities

• Drive revenue growth and secure business opportunities with external consultative selling.
• Manage end-to-end recruitment coordination with delivery teams.
• Engage in face-to-face client meetings, presentations, and networking at client sites.
• Develop and implement a business plan to win new opportunities and expand current accounts.
• Travel to client locations as primary point of contact and to build relationships.
• Track KPIs and report account performance to leadership.

Skills

Relationship mgmt

Business development

Sales experience

Networking

Presentation skills

Education

Bachelor’s degree

Tools

CRM systems

MS Office

Job description

**Individual must be located in the Charlotte, NC area**Position Overview:The Senior Account Manager is primarily responsible for driving revenue growth, in addition to managing client relationships, and overseeing the recruitment process for our clients. This role combines business development, account management, and strategic consultation skills to deliver staffing solutions that meet our clients' workforce needs.The ideal candidate excels at building internal and external relationships, has a deep understanding of staffing services, and thrives in a fast-paced environment. The position involves extensive client interaction, requiring the customary and regular performance of your work primarily outside of the office, including meeting with clients and prospective clients at their business locations, engaging in business development activities and events, and performing other external sales support functions incident to their own sales.How You Make a Difference: ResponsibilitiesSecure Business Opportunities that Ensure Year-Over-Year GrowthDevelop a comprehensive business development plan that identifies and prioritizes the most attractive opportunities to leverage current and emerging company capabilities in various markets and industries.Drive acquisition of new clients and increase traction of existing client base to significantly grow revenue through direct, external consultative selling efforts focused on providing integrated product solutions to senior-level business leaders.Engage in face-to-face (non-virtual) sales activities, including on-site client meetings, presentations, consultations, and networking, to drive new business opportunities.Participate in strategic exhibitions, conferences and conventions to promote TalentBridge’s services and position you in front of targeted senior-level business leaders.Recruitment Coordination: To support your primary sales function, you will also:Collaborate with the delivery team to ensure clients’ staffing requirements are met.Communicate job orders, candidate qualifications, and timelines to recruiters.Monitor and manage the recruitment process to ensure placements align with client expectations.Provide feedback to recruiters based on client input and market demands.Lead the opportunity assessment, obtain the appropriate needs assessment from the customer, prepare the proposal, and quarterback negotiations with the client. Responsible for the final proposal and ensuring adequate support and responsiveness for each opportunity.In Order to Build High Value Relationships That Facilitate Achievement Of Individual And Enterprise Goals, You’ll:Establish strong working relationships with internal stakeholders and key clients to ensure timely responses to contract inquiries, quick turnaround on bids, and smooth contract implementation.Travel to client locations to serve as the primary point of contact, resolving issues and addressing concerns in person when necessary.Maintains a strong network of industry contacts in multiple functions; continually seeking competitive intelligence. Actively participate in relevant industry meetings and conferences. Create visibility for TalentBridge and position the company as a great business partner.You’ll Make Meaningful Contributions to Business Planning & Execution When You:Participate in developing and implementing a business plan that supports the organization’s vision and goals; translate the strategic plan to staff to ensure support; and modify the plan in response to changing internal and external factors.Performance Tracking & Reporting: How You Will Know You Are SuccessfulAchieve if not exceed all key performance indicators (KPIs) assigned.Track sales metrics and provide regular reports to leadership on account performance and revenue projections.Ensure compliance with company policies, industry regulations, and legal standards.What You’ll Need: QualificationsEducation:Bachelor’s degree preferred or equivalent blend of education and work experience in the staffing industry or other related industryExperience:At least five years proven track record in outside sales, business development, and winning new business within the staffing industry required. Non-staffing related sales experience will be considered only if staffing industry experience is also shown.Skills:Exceptional relationship management skills and the ability to build and grow connections with people of all types and backgroundsRelentless self-starterStrong network within the local market ecosystem.Demonstrable knowledge of the staffing industry, market trends, and MSP models.Proficient in CRM software (such as Salesforce or Hubspot) and Microsoft Office Suite (Word, Excel, PowerPoint).Excellent face-to-face communication, negotiation, and presentation skills.Independent critical thinking and creative problem-solving skillsAbility to travel extensively