Senior Account Manager | Retail Promotional Products

Dahl Consulting; Austin (MN); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Cell phone reimbursement

Paid time off

Volunteer days

Professional development

Employee recognition programs

Job summary

Dahl Consulting is recruiting a Senior Account Manager for Austin, MN to lead strategic client relationships and drive business growth in the Retail Promotional Products sector. You will oversee complex programs, manage cross‑functional teams, and ensure exceptional service delivery.

The ideal candidate has 5+ years in account management, strong CPG/retail experience, and proven revenue growth. Direct-hire role with a competitive compensation package and sign-on bonus.

Qualifications

• 5+ years of experience in account management or related roles.
• Experience supporting retail, CPG, or brand marketing teams.
• Leadership or people management experience.
• Proven ability to grow client accounts and profitability.
• Strong collaboration with cross-functional stakeholders.

Responsibilities

• Serve as primary senior-level contact for assigned client accounts and strategic initiatives.
• Lead client meetings, reviews, and presentations to evaluate performance and growth.
• Coordinate with sourcing, procurement, production, supply chain, and creative partners.
• Drive revenue growth and account expansion within existing relationships.
• Analyze performance data and prepare reports with insights and recommendations.

Skills

Account management

Client services

Revenue growth

Cross-functional collaboration

Project management

Analytical skills

Communication

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Job description

Title: Senior Account Manager | Retail Promotional Products Location: Austin, MN Job Type: Permanent/ Direct Hire Compensation: $105,000 - $110,000 plus $5,000 sign on bonus Industry: Agriculture, Food Processing, and Nutrition

About the Role

Our client is a global marketing operations and brand activation organization that partners with leading consumer goods, retail, and manufacturing brands to deliver promotional products, point-of-sale (POS) materials, merchandising solutions, and procurement services. On behalf of our client, we are seeking an experienced Senior Account Manager to lead strategic client relationships, drive business growth, and oversee the successful execution of promotional marketing programs. This role serves as a key client-facing leader responsible for strengthening partnerships, identifying growth opportunities, managing complex projects, and ensuring exceptional service delivery. The ideal candidate combines strong account management skills, commercial acumen, and experience supporting retail and consumer packaged goods (CPG) brands.

Client Relationship Management

• Serve as the primary senior-level contact for assigned client accounts, managing day-to-day communications and strategic initiatives.
• Build and maintain strong client relationships by understanding business objectives, brand strategies, and market dynamics.
• Lead client meetings, presentations, and business reviews to evaluate program performance and identify opportunities for growth.
• Deliver exceptional client service while providing innovative solutions that support marketing and procurement objectives.
• Identify opportunities for efficiencies across procurement processes, purchasing cycles, product categories, sustainability initiatives, and retail promotional programs.
• Drive revenue growth, profitability, and account expansion through proactive business development within existing client relationships.
• Collaborate with internal stakeholders to develop and present innovative promotional product and POS solutions.

Project Management & Execution

• Manage multiple projects simultaneously, ensuring deliverables are completed on time, within budget, and to established quality standards.
• Coordinate cross-functional teams, including sourcing, procurement, production, supply chain, and creative partners, to ensure successful program execution.
• Monitor project timelines, budgets, approvals, and deliverables while proactively addressing risks and challenges.
• Escalate issues appropriately and provide practical solutions to maintain project momentum.
• Support sustainability objectives by incorporating environmentally responsible practices and products into client programs where applicable.

Brief Development & Program Delivery

• Partner with clients to translate brand and campaign objectives into clear project briefs and actionable requirements.
• Review concepts, samples, and deliverables to ensure alignment with brand guidelines, campaign goals, and quality expectations.
• Provide strategic guidance throughout the development and execution process.

Performance Analysis & Reporting

• Analyze sales, operational, and financial performance data to ensure achievement of business objectives and service-level commitments.
• Prepare and deliver reports, presentations, and recommendations that communicate results, insights, and future opportunities.
• Monitor account performance metrics and contribute to continuous improvement initiatives.

Qualifications Required

• 5+ years of experience in account management, client services, promotional products, print, marketing agencies, procurement outsourcing, or related industries.
• Experience supporting retail, consumer packaged goods (CPG), or brand marketing teams.
• Prior leadership or people management experience.
• Demonstrated success growing client accounts, increasing revenue, and improving profitability.
• Strong experience influencing and collaborating with cross-functional stakeholders, including client marketing teams, brand teams, and internal operational groups.
• Excellent project management, organizational, and multitasking skills.
• Strong analytical and problem-solving abilities.
• Advanced proficiency with Microsoft Excel, Word, and PowerPoint.
• Exceptional communication, presentation, and relationship-building skills.

Preferred Qualifications

• Experience with point-of-sale (POS) procurement, production, and planning.
• Experience within promotional products, branded merchandise, retail marketing, or shopper marketing environments.
• Knowledge of sourcing, procurement, supply chain, and product development processes.
• Experience supporting sustainability initiatives within marketing, procurement, or promotional product programs.
• Bachelor's degree in Business, Marketing, Communications, Supply Chain, or a related field.

Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, and cell phone reimbursement. Employees also enjoy generous paid time off, paid volunteer days, professional development opportunities, and employee recognition and rewards programs. This is an excellent opportunity to support some of the world's most recognized brands while collaborating with a global network of industry experts, providing valuable exposure and long-term career growth opportunities.

• Medical, dental, and vision insurance
• 401(k) plan with company match
• Cell phone reimbursement
• Generous paid time off
• Paid volunteer days
• Professional development opportunities
• Employee recognition and rewards programs

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.