Account Manager

Instant Impact; Austin (MN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Instant Impact, a global marketing activation partner, seeks an Account Manager to lead print and POS projects. You will be the main client contact, translate goals into brand-aligned solutions, and oversee production from brief to delivery.

Responsibilities include managing timelines and budgets, collaborating with internal teams and suppliers, monitoring campaign results, and maintaining strong vendor relationships.

Qualifications

• 3+ years in a client-facing account management or project management role
• Experience with print and/or POS programs
• Proven ability to manage supplier relationships and resolve issues
• Strong communication and cross-functional collaboration experience
• Detail-oriented, highly organized, and able to multitask

Responsibilities

• Act as the main client contact and build trusted relationships
• Understand client goals and industry trends to deliver brand-aligned solutions
• Oversee end-to-end project execution from briefs to production and delivery
• Create and manage project timelines, budgets, and resources while mitigating risks
• Maintain proactive communication with clients within SLAs
• Collaborate cross-functionally with internal teams, suppliers, and external partners
• Work with suppliers to manage production schedules, quality, and delivery timelines
• Review samples and outputs to ensure consistency with brand standards
• Monitor campaign performance, analyze results, and share actionable insights for optimization

Skills

Client-facing management

Print & POS programs

Vendor relationships

Project management

Cross-functional collaboration

Strategic thinking

MS Office (Excel/PowerPoint)

Job description

We’re recruiting on behalf of a global marketing activation partner known for creating meaningful and sustainable brand experiences with major global brands. They are seeking an Account Manager to join their team, focusing on print and point-of-sale (POS)/retail displays projects. This company is renowned for its innovative approach to marketing execution, leveraging technology and a vast network of experts to deliver efficient and impactful solutions.

Key Responsibilities

• Act as the main point of contact for clients, building strong, trusted relationships
• Understand client goals and industry trends to deliver strategic, brand-aligned solutions
• Oversee end-to-end project execution — from briefs and quoting to production and delivery
• Create and manage project timelines, budgets, and resources while mitigating risks
• Maintain proactive communication with clients, resolving issues within agreed SLAs
• Collaborate cross-functionally with internal teams, suppliers, and external partners to meet deadlines
• Work directly with suppliers to manage production schedules, quality, and delivery timelines
• Review samples and creative outputs to ensure consistency with brand standards
• Monitor campaign performance, analyze results, and share actionable insights for optimization

Skills & Experience

• 3+ years in a client-facing account management/project management role
• Experience with print and/or point of sale (POS) programs
• Proven track record in managing supplier relationships, resolving issues, and maintaining strong vendor communication
• Strong project/order management skills with exceptional organization, prioritization, and multitasking abilities
• Excellent communicator with confident, client-facing presence and cross-functional collaboration experience (including global teams
• Strategic, solutions-oriented thinker with a self-starter mindset and analytical approach
• Detail-oriented and highly proficient in Microsoft Office (Excel, Word, PowerPoint
• Comfortable commuting to client office 3 days per week in Austin, MN

Why Explore This Role

This position offers the opportunity to work with globally recognized brands and be part of a team that values innovation and sustainability. You will have the chance to make a tangible impact on marketing execution and gain valuable experience in a dynamic and supportive environment. The role promises growth, learning, and the satisfaction of contributing to meaningful brand experiences.