Senior Account Manager - Print

THE RECRUITMENT ORCHARD; Austin (MN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

THE RECRUITMENT ORCHARD seeks a Senior Account Manager to lead strategic client relationships for a global FMCG client based in Austin, Minnesota. You will oversee end-to-end programs, manage budgets, and drive growth in print and POS initiatives.

You will partner with cross-functional teams to deliver high-quality marketing solutions, mentor team members, and work a hybrid 3 days on-site, 2 days remote schedule.

Qualifications

• 5+ years of account management experience in print, promotional products, marketing agency, or procurement outsourcing environments.
• Experience supporting CPG, retail, or consumer brand clients.
• Strong knowledge of print production and POS procurement.
• Proven success growing client relationships and exceeding revenue goals.
• Experience leading projects and managing multiple suppliers in a fast-paced environment.

Responsibilities

• Own and grow key client relationships, identifying opportunities to expand business.
• Serve as the primary day-to-day contact for clients, building long-term relationships.
• Lead client meetings, presentations, and strategic planning sessions.
• Manage multiple print and POS projects from brief through production and delivery, ensuring on-time, on-budget, high-quality outcomes.
• Partner with creative, procurement, production, and supply chain teams to deliver seamless execution.
• Translate client objectives into clear project briefs and ensure alignment with brand standards.
• Monitor project performance, financial results, and service levels; provide insights for improvement.
• Champion innovation, sustainability initiatives, and operational efficiencies across programs.
• Mentor at least one team member and provide leadership and support.
• Work onsite at the client's offices 3 days a week with 2 days working from home.

Skills

Account management

CPG/retail experience

Print production

POS procurement

Relationship growth

Project leadership

Communication skills

MS Office

Tools

Microsoft Excel

PowerPoint

Word

Job description

Drive Client Growth. Lead Complex Programs. Deliver Exceptional Retail Experiences.

Our client is a next-generation brand activation global agency and we're looking for an experienced Senior Account Manager to lead strategic client relationships for their client, a global FMCG company based in Austin, Minnesota. If you thrive in a fast-paced environment, excel at managing complex print and point-of-sale (POS) programs, and enjoy building long-term client partnerships, we'd love to hear from you.

In this role, you'll be the trusted advisor for your client, driving account growth, overseeing end-to-end project execution, and collaborating with cross-functional teams to deliver high-quality marketing solutions that make an impact.

What You'll Do

• Own and grow key client relationships, identifying opportunities to expand business and increase revenue.
• Serve as the primary day-to-day contact for clients, building trusted, long-term relationships.
• Lead client meetings, presentations, and strategic planning sessions.
• Manage multiple print and POS projects from brief through production and delivery, ensuring projects are completed on time, within budget, and to the highest quality standards.
• Partner with creative, procurement, production, and supply chain teams to deliver seamless execution.
• Translate client objectives into clear project briefs and ensure creative solutions align with brand standards.
• Monitor project performance, financial results, and service levels, providing insights and recommendations for continuous improvement and growth
• Champion innovation, sustainability initiatives, and operational efficiencies across client programs.
• Mentor 1 team member and provide leadership & support.
• Work onsite at the client's offices 3 days a week with 2 days working from home.

What You'll Bring

• 5+ years of account management experience within a print, promotional products, marketing agency, or procurement outsourcing environment.
• Experience supporting CPG, retail, or consumer brand clients.
• Strong knowledge of print production and POS procurement (preferred).
• Demonstrated success growing client relationships and exceeding revenue and profitability goals.
• Experience leading projects and managing multiple suppliers in a fast-paced environment.
• Outstanding communication, presentation, and relationship-building skills.
• Strong commercial acumen with exceptional attention to detail.
• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.

Why Join Us?

You'll become part of a collaborative, innovative team that partners with some of the world's leading brands to deliver outstanding retail marketing solutions. We offer the opportunity to make a measurable impact, build lasting client relationships, and grow your career in a dynamic, high-performance environment.