Senior Account Manager — Retail Media Growth

Albertsons Media Collective; Pleasanton (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Wage access before payday

Associate discounts

Health & 401k benefits

Paid time off

Training & development

Inclusive culture

Job summary

Albertsons Companies in Pleasanton is seeking a Sr. Account Manager Level 3 to deliver best-in-class client experiences for The Collective. You will drive data-driven upsell opportunities, ensure on-time launches, and execute annual plans with cross-functional teams.

This in-office role requires at least 6 years of media/retail/account management experience; you will manage status calls, CRM hygiene, and partner with Sales to craft client plans while renewing and growing partnerships.

Qualifications

• 6+ years of Media/Retail/Account Management experience.
• Strong ability to tell stories with data and deliver insights.
• Excellent presentation skills, including at VP level.

Responsibilities

• Deliver best-in-class client experiences for The Collective.
• Lead cross-functional teams to ensure on-time campaign launches and renewal growth.
• Identify upsell opportunities during and after campaigns to drive partnerships.
• Maintain accurate CRM data and post-IO documentation for revenue tracking.
• Collaborate with Sales to prepare client materials and events (T2T/BR/Lunch & Learns).
• Support merchandising partners and maintain a client-centric focus.
• Monitor KPIs and provide wrap reporting, insights, and upsell recommendations.
• Engage with customers to minimize churn and align with client KPIs.

Skills

Account Management

Data storytelling

Presentation skills

Client relationships

CRM hygiene

Tools

CRM software

Job description

Albertsons Companies in Pleasanton is seeking a Sr. Account Manager Level 3 to deliver best-in-class client experiences for The Collective. You will drive data-driven upsell opportunities, ensure on-time launches, and execute annual plans with cross-functional teams.

This in-office role requires at least 6 years of media/retail/account management experience; you will manage status calls, CRM hygiene, and partner with Sales to craft client plans while renewing and growing partnerships.