Senior Account Manager-Materials/SMC

CSP Innovations, Inc.; Auburn Hills (MI); On-site; USD 90,000 - 140,000; Full time

Job summary

CSP Innovations, Inc. in Auburn Hills, MI is seeking a senior account leader to manage strategic customer relationships and drive revenue growth across programs and launches.

You will oversee cross-functional teams, develop account strategies, lead negotiations, and mentor junior staff while contributing to long-range planning and forecasting. This role requires strong executive communication and travel up to 25%.

Qualifications

• Bachelor’s degree in engineering, business, or related field; advanced degree preferred.
• Minimum 8 years in progressive account management or sales roles.
• Proven success managing strategic customer accounts and negotiations.

Responsibilities

• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long-range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in CSP account planning tool and tracks progress.

Skills

Account management

Sales leadership

Negotiation

Executive communication

Cross-functional leadership

Education

Bachelor's Degree in Engineering/Business

Advanced degree preferred

Job description

Job Description Essential Job Functions

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Essential Job Functions Must have raw materials experience, SMC is preferred Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution. Owns and manages strategic customer accounts. Develops and executes account strategies to grow revenue and profitability. Leads quotation strategy and commercial negotiations. Presents complex commercial and technical proposals to customer leadership. Leads cross‑functional teams supporting customer programs and launches. Oversees program lifecycle management and escalation resolution. Supports forecasting, budgeting, and long‑range planning. Mentors Account Managers and Inside Sales Specialists. Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes. If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you! Being a CSP employee means having the opportunity to see your impact every day. Our work experience is the combination of everything that’s unique about our culture, our core values, our commitment to your success, and most importantly, our people. We are a team of self-disciplined, hardworking, curious, trustworthy and humble people who make choices according to what is best for the team. We live to collaborate and make a difference.

Qualifications and Requirements

Bachelor’s Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred. Minimum 8 years of progressive account management or sales experience. Demonstrated success managing complex or strategic customer accounts. Strong understanding of OEM and Tier 1 sourcing and product development cycles. Advanced negotiation and commercial strategy experience. Executive‑level communication and presentation skills. Ability to travel to customer and company locations up to 25%.