Senior Account Manager, Managed Care

Brown & Brown; United States; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Discretionary time off

Benefits package

Employee stock program

Education assistance

Job summary

Brown & Brown Risk Solutions is seeking a Senior Account Manager to oversee day-to-day client relationships for a portfolio of accounts. You will coordinate internal resources, drive renewal strategies, and present service plans and stewardship reports to clients.

You will consult on risk management, analyze exposures, and support retention and growth initiatives while maintaining licensing and staying current with industry trends.

Qualifications

• Bachelor's degree or equivalent experience.
• 4-7 years of commercial insurance, brokerage, or risk advisory experience.
• Active state insurance license(s) or ability to obtain and maintain licenses.
• Strong relationship management, communication, and consultative skills.
• Ability to manage multiple client accounts and competing priorities.

Responsibilities

• Serve as the primary point of contact for assigned clients and ensure high-quality service delivery.
• Lead day-to-day account management activities including renewal planning and client communications.
• Coordinate internal resources (Risk Analysts, brokers, carrier partners) to deliver on client deliverables.
• Consult with clients on risk management strategies, coverage needs, and program objectives.
• Analyze client exposures, claims trends, and risk information to support recommendations.
• Lead renewal activities: gather underwriting info, timelines, marketing, and presentations.

Skills

Relationship management

Communication

Consultative selling

Renewals

Education

Bachelor's degree

Active state insurance license

Tools

Licenses & compliance

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown Risk Solutions is looking for a Senior Account Manager to join the team.

The Senior Account Manager will serves as the primary day-to-day relationship manager for assigned clients and is accountable for the successful execution of service plans, renewal strategies, and client deliverables. This role coordinates internal resources, provides consultative guidance, and ensures client needs are addressed while supporting client retention and growth objectives.

• Serve as the primary point of contact for assigned clients, ensuring consistent, responsive, and high-quality service delivery.
• Lead day-to-day account management activities, including renewal planning, service execution, and client communications.
• Coordinate internal resources, including Risk Analysts, Senior Risk Analysts, brokers, and carrier partners, to ensure client deliverables are completed accurately and on time.
• Consult with clients regarding risk management strategies, coverage needs, service plans, and program objectives.
• Analyze client exposures, claims trends, and risk information to support recommendations and strategic planning.
• Lead renewal activities, including gathering underwriting information, developing timelines, coordinating marketing efforts, and presenting recommendations.
• Prepare and deliver client-facing proposals, service plans, stewardship reports, and renewal presentations.
• Identify opportunities to improve client outcomes and support account retention and growth initiatives.
• Mentor and support Risk Analysts and Senior Risk Analysts by providing guidance, feedback, and developmental assistance.
• Maintain required licensing and stay informed regarding industry trends and market developments.
• Maintain confidentiality and adhere to company policies and procedures.
• Other duties as assigned.

Qualifications:

• Bachelor's degree or equivalent experience.
• 4-7 years of commercial insurance, brokerage, or risk advisory experience.
• Active state insurance license(s), or ability to obtain and maintain licenses.
• Strong relationship management, communication, and consultative skills.
• Demonstrated ability to manage multiple client accounts and competing priorities. Professional designations (CPCU, ARM) preferred.

Compensation & Perks:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary time off
• Generous benefits package: health, dental, vision, etc.
• Employee Stock Program
• Education Assistance Program - tuition reimbursement, student loan repayment assistance, etc.

Teammate Benefits & Total Well-Being

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".