Senior Account Manager

Brown & Brown, Inc.; Texas; Ibrido; USD 100.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Benefits

401k Plan

Tuition Reimbursement

Paid Time Off

Descrizione del lavoro

Brown & Brown, Inc. is seeking a Senior Account Manager on our Texas team. You will support Account Executives, manage client communications, and coordinate deliverables for an assigned book of business.

You’ll leverage your deep knowledge of group insurance plans, participate in RFP/RFI processes, and ensure timely issue resolution while collaborating with the management team and vendors.

Competenze

• Bachelor’s degree required in a related field.
• At least 7 years of experience in a similar Group Insurance role.
• Strong knowledge of employee benefits and plan designs.
• Licensed (Life, Accident, and Health) or willing to obtain within 6 months.
• Excellent verbal and written communication and presentation skills.

Mansioni

• Develop strong client relationships and serve as the primary client contact.
• Support Account Executives on strategy and deliverables for the client book.
• Coordinate with Account Management Team and assign tasks as needed.
• Monitor tasks, field client inquiries, and maintain project plans.
• Oversee RFP/RFI development and carrier proposals.
• Review contracts, plan designs, and participate in claim audits.

Conoscenze

Relationship building

Communication skills

Problem solving

Project coordination

Formazione

Bachelor’s degree

Strumenti

Salesforce

MS Office

Descrizione del lavoro

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Senior Account Manager supports Account Executives on an assigned book of business to execute strategy deliverables for the client, while working collaboratively with the Account Management Team and when necessary, assigning specific tasks to Account Managers. The incumbent is responsible for monitoring all tasks and deliverables, fielding client inquiries and maintaining project plans. The Senior Account Manager is the primary contact for our clients in managing day-to-day issue resolution.

Essential Duties and Functions:

• Establish strong relationship with clients and insurance carriers.
• Acts as the primary contact for clients regarding all aspects of their employee benefits insurance plans.
• Marshal the appropriate resources to resolve client issues.
• Attend client meetings and serve as an additional source of consultation for the client.
• Demonstrated Group insurance expertise and superior level of knowledge when assisting them with insurance plan questions and issue resolution.
• Owns the development of Requests for Proposal (RFP) and Requests for Information (RFI), including coordination of insurance carrier proposals, preparation of Executive Summaries, timeline monitoring and participation in the implementation process.
• Oversee the maintenance of current and historical plan designs, process maps, rates, plan documents and other pertinent client information in SNS client database to maintain the integrity and accuracy of the system.
• Perform certificate and contract reviews and plan design analyses.
• Attend and participate in claim audits.
• Identify, assess, resolve, and/or escalate issues, concerns or challenges as needed.

Required:

• Bachelor’s degree required.
• Minimum 7 years’ experience in a similar role at a comparable level in Group Insurance.
• High level of knowledge about the benefits we service including short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision.
• High level of technical knowledge in all components of contracts, plan design, claim processes, and vendor capabilities.
• Excellent interpersonal, verbal/written communication, and presentation skills required.
• Proficiency in Microsoft Office Suite applications required;
• Self-directed with positive drive and approach, including the ability to work both independently and collaboratively in a virtual working environment.
• Must be detail-oriented, have highly developed organizational skills including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadline and turnaround time requirements.
• Ability to establish credibility at all levels of the organization and with clients through confident communications and actions based on integrity.
• Must be actively licensed (Life, Accident, and Health License) or willing to obtain license in state of residence within the first 6 months of employment.

Preferred:

• Experience with Salesforce.

Pay Range

100000 - 120000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.