Senior Account Manager, Managed Care

Brown & Brown; Michigan; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Discretionary time off

Generous benefits

Employee stock program

Education assistance

Job summary

Brown & Brown Risk Solutions is recruiting a Senior Account Manager to lead day-to-day client relationships and drive renewal strategies. You will coordinate internal resources, provide consultative risk guidance, and ensure client needs are met while supporting retention and growth.

The role requires strong relationship management and communication skills, the ability to coordinate multiple client accounts, and licensing or ability to obtain licenses. A CPCU/ARM designation is preferred.

Qualifications

• Bachelor's degree or equivalent experience.
• Active state insurance license(s) or ability to obtain and maintain licenses.
• Strong relationship management and communication skills.
• Experience managing multiple client accounts and priorities; CPCU/ARM preferred.

Responsibilities

• Serve as the primary day-to-day relationship manager for assigned clients.
• Lead renewal planning, service execution, and client communications.
• Coordinate internal resources to ensure timely and accurate client deliverables.
• Consult with clients on risk management strategies, coverage needs, and program objectives.
• Analyze client exposures and claims trends to inform recommendations.
• Prepare and deliver client-facing proposals, service plans, and renewal presentations.
• Identify opportunities to improve client outcomes and support growth initiatives.
• Mentor Risk Analysts and stay updated on industry trends.

Skills

Relationship management

Communication

Consultative selling

Multi-account management

Education

Bachelor's degree or equivalent experience

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown Risk Solutions is looking for a Senior Account Manager to join the team.

Responsibilities

The Senior Account Manager will serves as the primary day-to-day relationship manager for assigned clients and is accountable for the successful execution of service plans, renewal strategies, and client deliverables. This role coordinates internal resources, provides consultative guidance, and ensures client needs are addressed while supporting client retention and growth objectives. Responsibilities will include, but are not limited to:

• Serve as the primary point of contact for assigned clients, ensuring consistent, responsive, and high-quality service delivery.
• Lead day-to-day account management activities, including renewal planning, service execution, and client communications.
• Coordinate internal resources, including Risk Analysts, Senior Risk Analysts, brokers, and carrier partners, to ensure client deliverables are completed accurately and on time.
• Consult with clients regarding risk management strategies, coverage needs, service plans, and program objectives.
• Analyze client exposures, claims trends, and risk information to support recommendations and strategic planning.
• Lead renewal activities, including gathering underwriting information, developing timelines, coordinating marketing efforts, and presenting recommendations.
• Prepare and deliver client-facing proposals, service plans, stewardship reports, and renewal presentations.
• Identify opportunities to improve client outcomes and support account retention and growth initiatives.
• Mentor and support Risk Analysts and Senior Risk Analysts by providing guidance, feedback, and developmental assistance.
• Maintain required licensing and stay informed regarding industry trends and market developments.
• Maintain confidentiality and adhere to company policies and procedures.
• Other duties as assigned.

Qualifications

• Bachelor's degree or equivalent experience.
• 4-7 years of commercial insurance, brokerage, or risk advisory experience.
• Active state insurance license(s), or ability to obtain and maintain licenses.
• Strong relationship management, communication, and consultative skills.
• Demonstrated ability to manage multiple client accounts and competing priorities. Professional designations (CPCU, ARM) preferred.

Compensation & Perks

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary time off
• Generous benefits package: health, dental, vision, etc.
• Employee Stock Program
• Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".