Senior Account Manager - Luxury Retail & Trade Shows

Gilbert; Melville (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A premier millwork manufacturing company located in Melville, NY, is seeking a dedicated Account Manager to manage client relationships and oversee complex projects in luxury retail and trade show environments. The role requires a strategic thinker with at least 3 years of experience in account management, a strong understanding of RFEs/RFDs/RFIs, and excellent communication skills. Responsibilities include leading pre-sale activities, ensuring customer service excellence, and collaborating with internal teams. This full-time position offers a competitive benefits package including medical and vision insurance, a 401(k), and disability insurance.

Qualifications

• Minimum of 3 years of experience in account management, preferably in the relevant industries.
• Ability to interpret shop drawings and communicate project requirements effectively.
• Experience with CRM tools and a focus on data integrity.

Responsibilities

• Build and maintain strong client relationships.
• Lead and coordinate RFEs, RFDs, RFIs, and RFPs.
• Deliver high customer service and address project lifecycle issues.
• Achieve sales targets by identifying upselling opportunities.
• Collaborate with internal teams for project execution.
• Communicate with stakeholders to align on client needs.
• Provide updates on account status and project progress.

Skills

Client-focused engagement

Project management

Sales growth

Communication skills

Understanding RFEs/RFDs/RFIs/RFPs

Interpersonal skills

Education

Bachelor’s degree in related fields

Tools

Salesforce

Job description

A premier millwork manufacturing company located in Melville, NY, is seeking a dedicated Account Manager to manage client relationships and oversee complex projects in luxury retail and trade show environments. The role requires a strategic thinker with at least 3 years of experience in account management, a strong understanding of RFEs/RFDs/RFIs, and excellent communication skills. Responsibilities include leading pre-sale activities, ensuring customer service excellence, and collaborating with internal teams. This full-time position offers a competitive benefits package including medical and vision insurance, a 401(k), and disability insurance.