Senior Account Manager (IT Solutions)

WalkerHealthcare; Burlington (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

Retirement plan

Medical coverage

Dental coverage

Job summary

Walker Healthforce is seeking a Senior Account Manager to join the client partnership team in a high-volume environment. You will support the Executive Director, Technology Services and Account Management while coordinating with sales, delivery, and executive teams to drive successful client outcomes.

The role requires experience with SOWs, pricing, negotiations and client-facing presentations, with strong MS Office and CRM/ATS skills. A staffing industry background is essential.

Qualifications

• Minimum of 3 yrs. experience in a similar account management, client services, sales support, or staffing role.
• It is required to have background in the staffing and recruiting industry.
• Experience with SOWs, pricing, client negotiations and client-facing presentations is highly preferred.

Responsibilities

• Support the Executive Director and Account Management team to manage client partnerships.
• Lead or assist in client negotiations, pricing discussions and strategy.
• Prepare client-ready materials and contribute to proposals and reviews.
• Collaborate cross-functionally with Sales, Delivery, and executive teams to fulfill client needs.

Skills

Multitasking

Organizational skills

Client negotiations

Cross-functional collaboration

Tools

MS Office

CRM

ATS

Job description

WE ARE GROWING! JOIN OUR WINNING TEAM TODAY!

Walker Healthforce, an industry leader in the placement of Healthcare Technology Consultants is seeking an experienced Senior Account Manager to join our client partnership team. Contributing to the overall success of our team, you will support the Executive Director, Technology Services and Account Management team while working effectively in a collaborative environment toward strategic organizational goals. This role requires prior exposure to Statements of Work (SOWs), pricing strategy, client negotiations, and client-facing presentations.

The ideal Senior Account Manager will possess:

• Ability to handle multiple tasks in a high-volume, fast-paced environment
• Exceptional organizational skills with strong written and oral communication capabilities

• Well-versed in collaborating cross-functionally with Sales, Executive Teams, and delivery partners to support the full client sales and account management process
• Prior exposure to Statements of Work (SOWs), including scope review, contract inputs, and alignment of deliverables to client needs
• Ability to support pricing discussions, prepare client-ready materials, and contribute to competitive proposal development
• Confidence leading or supporting client negotiations, business reviews, and professional presentations with senior stakeholders

• Proficient with MS Office and web-based computer technologies (ATS, CRM, etc.)
• Knowledgeable of the full range of company and third-party technology, products, IT solutions and services, and how these services align to customer needs
• Willingness to learn and adopt best practices necessary to create ongoing and sustainable success

Required Qualifications:

• Minimum of 3 yrs. experience in a similar account management, client services, sales support, or staffing role

• A background in the staffing and recruiting industry is required

• Prior experience with SOW exposure, pricing, client negotiations, and client-facing presentations is strongly preferred

What you’ll receive in return:

As part of the Walker team, you’ll enjoy excellent compensation and a comprehensive benefits package that includes generous Paid Time Off, Retirement, Medical, Dental, Vision, Life and Disability Insurance, and much more. You will also experience exciting opportunities for professional and personal growth and recognition.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.