Senior Account Manager, Hybrid (DFW) — Ownership & Growth

energyworldnet; Decatur (TX); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) retirement plan with match

Flexible Spending Accounts

Health Reimbursement Account (HRA)

Employer-paid Life and AD&D Insurance

Paid Parental Leave

Job summary

Energy Worldnet (EWN) is seeking an experienced Account Manager to independently manage complex client relationships, understand business objectives, and develop account strategies that drive retention and product adoption. You will mentor junior colleagues and collaborate across teams to deliver value.

The role involves hybrid work with in-office and remote days, and travel as needed. The ideal candidate has strong communication, problem-solving, and strategic account management skills, plus

Qualifications

• Minimum high school diploma or equivalent.
• 3+ years in account management, customer success, or related role.
• Experience guiding or coaching team members.
• Strong CRM and tech proficiency.
• Excellent client relationship management and service skills.
• Ability to assess needs and propose practical solutions.
• Strong problem-solving and judgment for complex situations.

Responsibilities

• Manage a portfolio of complex client accounts with objectives and risks.
• Analyze client needs and operational requirements to recommend solutions.
• Collaborate with cross-functional teams to execute account plans.
• Evaluate complex situations and determine appropriate resolutions.
• Identify trends and growth opportunities within accounts.
• Provide guidance and support to teammates to strengthen service delivery.

Skills

Client relationship mgmt

Cross-functional collaboration

Account planning

Problem solving

Verbal & written comms

Education

Bachelor’s degree in related field

High School Diploma or equivalent

Tools

CRM platforms

Job description

Energy Worldnet (EWN) is seeking an experienced Account Manager to independently manage complex client relationships, understand business objectives, and develop account strategies that drive retention and product adoption. You will mentor junior colleagues and collaborate across teams to deliver value.

The role involves hybrid work with in-office and remote days, and travel as needed. The ideal candidate has strong communication, problem-solving, and strategic account management skills, plus