Senior Account Manager - Healthcare Payer (Remote)

View Moreicons; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

CareSeed is seeking a Senior Account Manager to provide first-rate service to our healthcare payer clients. You will be the primary contact to develop and manage project plans, ensuring all client deliverables are met on time, while maintaining high client satisfaction.

The role requires five+ years of HEDIS reporting experience, data analysis using MS Excel/Access/SQL, and the ability to work remotely with occasional travel to client sites and industry conferences.

Qualifications

• Five or more years HEDIS reporting experience at a Health Plan or HEDIS software vendor.
• Strong understanding of clinical concepts essential for interpreting HEDIS technical specifications and medical claims data.
• Experience working with data to interpret HEDIS results and provide analysis to clients using MS Excel, MS Access or MS SQL.
• Ability to manage timelines, work independently in a remote environment, and develop solutions toward meeting project milestones.
• Adaptability and willingness to adjust to changing timelines without micromanaged.

Responsibilities

• Serve as primary client contact to develop and manage project plan ensuring all client deliverables are met on time.
• Manage client expectations to ensure CareSeed is meeting customer needs.
• Serve as HEDIS subject matter expert and maintain high level of industry knowledge regarding HEDIS technical specifications, measure updates, and audit standards.
• Assist client with audit preparation and responses including data query and documentation requests.
• Provide data analysis using MS Access, MS Excel or MS SQL to assist with data drill-down as needed.
• Review CareSeed deliverables for completeness and accuracy prior to sending to clients, including rate reports, data analysis, project plans, and other work product.
• Some travel to client sites and industry conferences as needed.

Skills

HEDIS reporting

MS Excel

MS Access

MS SQL

Client communication

Tools

MS Excel

MS Access

MS SQL

Job description

CareSeed is seeking a Senior Account Manager to provide first-rate service to our healthcare payer clients. You will be the primary contact to develop and manage project plans, ensuring all client deliverables are met on time, while maintaining high client satisfaction.

The role requires five+ years of HEDIS reporting experience, data analysis using MS Excel/Access/SQL, and the ability to work remotely with occasional travel to client sites and industry conferences.