Senior Account Manager: Growth & Client Relationships

Cardinal Health; Little Rock (AR); On-site; USD 57,000 - 82,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

MyFlexPay access

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in the United States is seeking an Account Manager to cultivate and maintain relationships with assigned Medical Products and Distribution customers, ensuring service excellence and identifying upsell opportunities.

The role involves bridging customer supply chain teams with Cardinal Health, coordinating reviews, preventing order disruptions, and resolving issues; up to 35% travel. Excellent communication and collaboration are required.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 2-4 years of customer management experience, preferred.
• Strong communication skills, preferred.
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred.
• May require up to 35% travel, client onsite visits and adherence to policies.

Responsibilities

• Oversee assigned Medical Products and Distribution customer(s) with focus on supply chain health and service needs.
• Bridge relationships between the customer’s supply chain team and Cardinal Health teams to ensure flawless service.
• Support customer expectations through proactive reviews and regular engagement on key initiatives.
• Prevent order disruption through inventory issue prevention, substitutions, and product standardization.
• Resolve open order issues by reviewing reports, analyzing trends, and partnering with the customer.
• Advocate for the customer across Cardinal Health teams to enable rapid issue resolution.
• Track, measure, and report key performance indicators monthly.
• Build long-term trusted relationships to support retention and growth.

Skills

Customer management

Communication skills

Team collaboration

Problem solving

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Cardinal Health in the United States is seeking an Account Manager to cultivate and maintain relationships with assigned Medical Products and Distribution customers, ensuring service excellence and identifying upsell opportunities.

The role involves bridging customer supply chain teams with Cardinal Health, coordinating reviews, preventing order disruptions, and resolving issues; up to 35% travel. Excellent communication and collaboration are required.