Senior Account Manager, Global Gaming Partnerships

IGT; Nevada; Vor Ort; USD 90.000 - 140.000; Vollzeit

Benefits dieser Stelle

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Tuition reimbursement

Zusammenfassung

IGT is seeking an Account Manager to grow and deepen relationships with key clients in PlayDigital across designated markets. You will translate market insights into strategies, collaborate with product and delivery teams, and ensure customer satisfaction and revenue growth.

The role requires strong communication, a deep understanding of online casino marketing, and willingness to travel. You will be empowered to drive performance and influence product features while maintaining accountability

Qualifikationen

• Minimum of 5 years’ experience as an account manager, ideally within the gaming industry.
• Excellent team player with a positive attitude and fast integration.
• Proven ability to develop strong relationships with executives and peers.
• Travel to designated markets is required.

Aufgaben

• Develop market initiatives and strategies to support the growth of the accounts
• Support teams that work within designated markets, for the growth of the overall market
• Develop customer relationships across all levels, ensuring the customer is highly satisfied with the company’s product and services
• Maximize revenue generation opportunities within the nominated markets and accounts
• Track the financial performance of the customer account and monitor performance
• Align with cross functional teams to ensure customer success
• Collaborate with the customer to launch PlayDigital IGT products on a timely basis, ensuring that both new and existing products are promoted with maximum exposure onsite, regular CRM and external marketing campaigns to optimize revenue performance. This will include game demonstrations, customer tracking and liaison with the customer’s marketing and product teams to highlight the benefits of PlayDigital IGT games.
• Develop additional sales opportunities, assess financial performance, and consult with legal and compliance teams on the contracts.
• Maintain an up to date knowledge of industry trends and best practices to be well positioned to best advise the customer.
• Maintain a comprehensive knowledge of the company’s products and services.
• Function as an escalation point for customer issues, working to ensure that all issues get resolved satisfactorily and promptly.
• Assisting in prospecting and acquiring new potential customers, attending prospect meetings where required.
• Responsible for collection of customer feedback, verification and ranking of customer requirements for new product features and functions.

Kenntnisse

Account management

Gaming industry experience

Client relationship building

Travel readiness

Tools

CRM

Jobbeschreibung

IGT is seeking an Account Manager to grow and deepen relationships with key clients in PlayDigital across designated markets. You will translate market insights into strategies, collaborate with product and delivery teams, and ensure customer satisfaction and revenue growth.

The role requires strong communication, a deep understanding of online casino marketing, and willingness to travel. You will be empowered to drive performance and influence product features while maintaining accountability