Senior Account Manager, Employee Benefits – Remote

Insurance Office of America; Tempe (AZ); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

401K with match

Professional growth

Work-life balance

Community service

Supportive teammates

Job summary

Insurance Office of America, headquartered in the United States, is seeking a Senior Account Manager – Employee Benefits to oversee client relationships, renewals, and data management. The role emphasizes leadership of the account team, high‑level service delivery, and proactive growth opportunities within a dynamic benefits practice.

Ideal candidates bring 5+ years of industry experience, active licenses, and strong MS Office proficiency.

Qualifications

• 5+ years of industry experience.
• Active licensing is required.
• Exceptional customer service and communication skills are required.
• Strong organizational, delegation, and decision-making skills are essential.
• High accuracy in handling large work volumes.

Responsibilities

• Manage client relationships and book of business.
• Deliver outstanding client service and respond quickly to needs.
• Lead the account team and direct daily activities of Account Coordinators.
• Identify sales opportunities and contribute to business growth.
• Oversee new business setup, renewals, and data management.
• Maintain data accuracy and report client plan performance.

Skills

Customer service

Communication

Organizational skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America, headquartered in the United States, is seeking a Senior Account Manager – Employee Benefits to oversee client relationships, renewals, and data management. The role emphasizes leadership of the account team, high‑level service delivery, and proactive growth opportunities within a dynamic benefits practice.

Ideal candidates bring 5+ years of industry experience, active licenses, and strong MS Office proficiency.