Senior Account Manager - Employee Benefits (Remote)

Insurance Office of America; Burleson (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Respectful culture

Job summary

Insurance Office of America is seeking an Account Manager for Employee Benefits to oversee client service and team leadership within a flexible work arrangement. The role focuses on managing a book of business, coordinating renewals, and driving growth while maintaining high service standards.

Ideal candidates have 5+ years in the industry, active licensing, and strong communication skills. Proficiency in MS Office is required and a high school diploma is the minimum education.

Qualifications

• 5+ years of industry experience.
• Required active licensing.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business and ensure performance requirements are met.
• Deliver outstanding client service and respond quickly to requests.
• Lead the account team and direct daily tasks of Account Coordinators.
• Identify and act on sales opportunities to grow IOA business.
• Manage new business setup, including data gathering, client file creation, and carrier coordination.
• Oversee renewals, data updates, and audits to ensure compliance and accuracy.
• Build strong client relationships and advocate for clients and carriers.

Skills

Customer service

Communication

Organizational skills

Detail oriented

Team leadership

Education

Active insurance license

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Employee Benefits to oversee client service and team leadership within a flexible work arrangement. The role focuses on managing a book of business, coordinating renewals, and driving growth while maintaining high service standards.

Ideal candidates have 5+ years in the industry, active licensing, and strong communication skills. Proficiency in MS Office is required and a high school diploma is the minimum education.