Senior Account Manager - Commissary Growth

Compass Group USA; Charlotte (NC); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness)

Job summary

Compass Group USA is seeking a Senior Account Manager – Commissary Sales to manage and grow a portfolio of strategic customer accounts, driving retention, expansion, and profitability. You will build executive relationships, identify growth opportunities, and coordinate with Operations, Finance, Culinary, and Supply Chain to deliver commissary solutions and long-term value.

Reporting to the Senior Vice President, Business Development, you will oversee onboarding, strategic planning, renewals,

Qualifications

• Proven ability to manage complex customer relationships and drive revenue growth.
• Strong executive presence and negotiations with senior stakeholders.
• Experience in healthcare, hospitality, or multi-unit foodservice sectors preferred.
• Ability to lead cross-functional initiatives and manage multiple priorities.

Responsibilities

• Strategic Account Management and Growth within a portfolio of strategic accounts.
• Develop and execute account strategies to increase product penetration and revenue.
• Lead executive business reviews and strategic planning with key customers.
• Serve as a trusted advisor aligning Fresh & Ready solutions with customer needs.
• Partner with operations, supply chain, finance, and quality teams for program execution.
• Support pricing, renewals, and proposal development.

Skills

Executive presence

Negotiation skills

Relationship management

Strategic sales

Education

Bachelor's degree or equiv. in Business/Marketing/Hospitality/Food Science

Job description

Compass Group USA is seeking a Senior Account Manager – Commissary Sales to manage and grow a portfolio of strategic customer accounts, driving retention, expansion, and profitability. You will build executive relationships, identify growth opportunities, and coordinate with Operations, Finance, Culinary, and Supply Chain to deliver commissary solutions and long-term value.

Reporting to the Senior Vice President, Business Development, you will oversee onboarding, strategic planning, renewals,