Strategic Account Leader: Growth & Exec Relationships

Compass Group USA; Lenexa (KS); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

The Senior Account Manager – Commissary Sales at Compass Group USA is responsible for managing and growing a portfolio of strategic customer accounts while ensuring long-term satisfaction, retention, and expansion. This role develops executive-level relationships and serves as the primary liaison between Fresh & Ready Food Group and its customers.

Reporting directly to the Senior Vice President, Business Development, this position partners with Operations, Finance, Culinary, Supply Chain,

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5–10 years in account management or strategic sales in foodservice or related industries.
• Proven success managing complex customer relationships and revenue growth.
• Strong executive presence, negotiation and relationship management skills.
• Experience supporting healthcare, hospitality, or multi-unit customers preferred.

Responsibilities

• Strategic account management to ensure satisfaction, retention, and revenue growth.
• Develop and execute account strategies to expand long-term partnership value.
• Identify organic growth opportunities, including menu innovation and service enhancements.
• Conduct executive business reviews and strategic planning with key customers.
• Serve as the primary escalation point for customer concerns and advocacy.

Skills

Executive presence

Negotiation skills

Relationship management

Cross-functional collaboration

Education

Bachelor's degree in Business, Marketing, Hospitality, Food Science, or related field

Job description

The Senior Account Manager – Commissary Sales at Compass Group USA is responsible for managing and growing a portfolio of strategic customer accounts while ensuring long-term satisfaction, retention, and expansion. This role develops executive-level relationships and serves as the primary liaison between Fresh & Ready Food Group and its customers.

Reporting directly to the Senior Vice President, Business Development, this position partners with Operations, Finance, Culinary, Supply Chain,