Senior Account Manager

PMC Commercial Interiors; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability insurance

401(k)

Paid holidays

Generous time off

Learning and growth opportunities

Job summary

PMC Commercial Interiors Raleigh is seeking a Senior Account Manager to be the primary relationship owner for our largest corporate accounts. You will manage multiple high-priority clients, coordinate with interior design and project teams, and lead product demonstrations to advance account strategy.

The role requires strong B2B sales, networking within complex organizations, and outstanding communication and negotiation skills.

Qualifications

• Strong foundation in sales and account management principles with B2B experience.
• Ability to navigate complex organizations to identify decision-makers and procurement processes.
• Excellent communication, negotiation, and organizational skills for multi-account management.
• Familiarity with MS Office for documentation and client-facing presentations.

Responsibilities

• Serve as the primary relationship owner for PMC's largest corporate accounts.
• Navigate complex corporate structures to identify decision-makers and procurement processes across departments and locations.
• Proactively identify clients' evolving needs and propose furniture and space solutions.
• Support account expansion and identify growth opportunities.
• Lead and deliver product demonstrations and presentations for account strategy.
• Participate in strategic sales calls and account planning sessions.
• Provide quarterly business reviews with end users.
• Coordinate with Interior Design and project teams for space planning and product selection.
• Monitor account health and address issues proactively.

Skills

Sales & account management

B2B sales

Client relationship management

Communication

Negotiation

Organizational skills

Independent work

Furniture/design industry

Tools

MS Office Suite

Job description

PMC Commercial Interiors, a Best In Class Haworth Dealer, is seeking a Senior Account Manager to become an integral member of our Raleigh Sales team.

Key Responsibilities:

• Serve as the primary relationship owner for PMC's largest corporate accounts, managing a high volume of client needs with responsiveness and precision.
• Navigate complex corporate structures to identify decision-makers, influencers, and procurement processes across departments and locations.
• Proactively identify clients' evolving business needs and goals to recommend and position appropriate furniture and space solutions.
• Support account expansion and identify opportunities for growth within existing accounts.
• Lead and deliver product demonstrations and presentations in support of account strategy and sales initiatives.
• Participate in and help drive strategic sales calls and account planning sessions.
• Provide quarterly business reviews with end user.
• Coordinate with Interior Design and project teams to ensure seamless delivery on client space planning and product selection.
• Monitor account health and satisfaction, proactively addressing issues before they escalation.

Qualifications:

• Solid understanding of sales and account management principles and strategies; prior B2B sales or account management experience required.
• Demonstrated ability to build and navigate networks within complex organizations.
• Strong communication, negotiation, and organizational skills, with comfort managing multiple high-priority accounts simultaneously.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint or comparable) for documentation, research, and client-facing presentations.
• Confident, polished phone and in-person client presence.
• Self-motivated with strong reliability, work ethic, and ability to operate independently.
• Commercial furniture or design industry experience required.

What We Offer:

We recognize the values of leadership, integrity, and relationships in our everyday service to our clients and one another, which is reflected in our inspiring, meaningful, and fun culture. We are proud to offer great benefits (medical, dental, and vision coverage as well as life insurance, disability, and 401(k). We also offer generous time off and paid holidays, competitive compensation, and opportunities to learn and grow.

PMC is an equal opportunity employer by choice.