Senior Account Manager

Quaker City Mercantile; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A dynamic marketing agency is seeking a motivated Sr. Account Manager to oversee client projects and ensure efficient workflow between creative and marketing teams. The ideal candidate will have at least 4 years of experience in project management, strong communication skills, and the ability to manage multiple projects under pressure. This hybrid role involves preparing client briefs, managing timelines and budgets, and supporting creative efforts.

Qualifications

• 4+ years of account management or project management experience.
• Ability to communicate confidently with clients.
• Familiarity with creative execution processes.

Responsibilities

• Receive client briefs and manage project workflows.
• Monitor timelines, budgets, and deliverables for projects.
• Prepare status recaps and assist with client correspondence.

Skills

Project management

Strong communication skills

Client facing communications

Self-starter mentality

Detail-oriented

Organizational skills

Tools

Asana

Airtable

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Quaker City Mercantile is seeking an Sr. Account Manager who has 4-5 years of project management experience in an agency setting. The role is a hybrid position reporting to the Account Director and will support the brand’s strategy and creative teams. The ideal candidate will work closely with the Account Director in overseeing projects, timelines, budgets and deliverables from start-to-finish. Must be able to think strategically and lead projects as well as respond to client emails, and phone calls quickly, while also simultaneously managing multiple projects.

Responsibilities

• Receive client briefs and monitor workflow across account and creative team to ensure efficient delegation of projects consisting of creative, social, strategic and various marketing programs.
• Manage client creative briefs and workflow through the agency for the creation of strategic and creative presentations, photoshoots, event materials, OOH, print ads, and social media content for large national and international clients. Work closely with relevant team members to produce fully detailed briefs for creative needs.
• Work closely with brand teams to lead strategic and creative efforts as well as anticipate needs on a project basis.
• Prepare weekly status recaps and call agendas.
• Assist with correspondence between clients and internal teams.
• Assist with expense tracking and billing to ensure projects are within budget.
• Create call and meeting recaps and follow up with action items, as needed.

Job Requirements

• Equivalent of 4+ years of account management or project management role with strong communication skills a plus
• Prior experience in spirits or CPG categories not mandatory, but a plus
• This is a hybrid position
• General understanding of creative execution process from concept to asset release
• Must have experience and demonstrate confidence with client facing communications
• Must have a self-starter mentality and possess an ability to work well under pressure, meet deadlines, and handle multiple projects simultaneously while maintaining a positive attitude.
• Should be detail-oriented and thrive on organization.
• Basic knowledge using Microsoft tools (PowerPoint, Word, Excel, Outlook). Prior experience with project management tools such as Asana and Airtable.

About QCM

Quaker City Mercantile has developed innovative branding programs for a select group of discerning international companies since 1988. Quaker City Mercantile clients share a sense of adventure, a disregard for the status quo and an understanding that traditional advertising is only ever a small part of the bigger picture. Please visit http://www.quakercitymercantile.com/ for more information.

Senior level

Mid-Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Advertising Services