Senior Account Manager

Joseph T. Ryerson & Son, Inc; Oklahoma City (OK); Remote; USD 88,000 - 134,000; Full time

Job summary

Join a leading provider of industrial metal products as a Senior Account Manager. In this remote role, you will build and nurture customer relationships, manage accounts, and drive business growth. Ideal candidates will have a strong sales background in the metals industry and excellent interpersonal skills.

Qualifications

• 3-5 years of sales experience in the metals service center industry or similar.
• Strong business acumen and persuasive negotiation skills.
• Highly motivated with the ability to build strong relationships quickly.

Responsibilities

• Build strong relationships with customer contacts and decision makers.
• Collaborate with departments to achieve objectives.
• Monitor competitive environment and provide market intelligence.
• Increase revenue by selling value-added services.

Skills

Customer Service

Interpersonal Skills

Negotiation

Problem-Solving

Communication

Education

Bachelor's degree in marketing, business, or related fields

Tools

MS Office

SAP

Salesforce.com

Job description

Job Description

Senior Account Manager

Salary Range: $88,978.70 - $133,468.04

Salary Max: $133,468.04 USD

Req Id: 1103

Workplace Type: Remote

Job Shift: 1st

Brand: Ryerson

Job Location: Oklahoma City

Posting Start Date: 5/19/25

Summary

Welcome to Ryerson, a leading provider of industrial metal products and services since 1842. We are committed to excellence and customer service. Join our team and be part of a legacy of excellence, where your contributions are valued and your development is supported. Ryerson offers a dynamic, quality-focused environment, ideal for career advancement in the metals industry.

Are you passionate about building and nurturing customer relationships? As an Outside Account Manager at Ryerson, you will play a key role in maintaining and expanding our transactional business with current and past customers within your designated marketplace. This position offers the opportunity to leverage your skills in relationship management and business development, ensuring exceptional service and support for our clients.

Roles and Responsibilities

• Build strong relationships with contacts at all levels within customer organizations, especially with purchasing decision makers, developing trust and confidence in Ryerson.
• Collaborate with inside sales, credit, inventory, and other departments to achieve company and customer objectives.
• Monitor the competitive environment and provide market intelligence to shape sales strategies, pricing, and working capital decisions.
• Increase revenue by selling value-added services and growing new business through profitable transactional growth.
• Manage customer accounts, including margin analysis, market information, and quality initiatives.
• Develop and implement sales and commercial programs, promoting E-Commerce capabilities.
• Execute daily call planning to keep customers informed about industry and economic trends.
• Perform other duties as assigned, with responsibilities subject to change.

Requirements

• Bachelor's degree preferred, ideally in marketing, business, or related fields, or equivalent experience.
• 3-5 years of sales experience in the metals service center industry or similar industrial sales background.
• Proficiency in MS Office; experience with SAP and Salesforce.com is highly desirable.
• Strong business acumen, excellent customer service, interpersonal, and communication skills; persuasive negotiation skills.
• Effective problem-solving and conflict-resolution skills, with the ability to maintain confidentiality.
• Highly motivated with the ability to build strong relationships quickly.
• Competitive, self-motivated attitude essential.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, disability, or other protected classes.