Senior Enterprise Account Manager (MedInsight)

Milliman; Portland (OR); Remote; USD 93,000 - 186,000; Full time

Job summary

A leading company in healthcare analytics is seeking a Senior Enterprise Account Manager to manage strategic client relationships and drive growth. The ideal candidate will have extensive experience in healthcare analytics, focusing on delivering value to large healthcare organizations. This remote role offers a competitive salary and a collaborative work environment.

Benefits

Comprehensive benefits including health insurance

401(k) and PTO

Performance bonuses

Flexible work environment

Qualifications

• 7+ years in enterprise account management or strategic consulting.
• Strong knowledge of the payer landscape and healthcare ecosystem.
• Proven success managing large, complex accounts.

Responsibilities

• Manage and grow strategic client relationships with healthcare organizations.
• Identify and pursue opportunities for account expansion.
• Act as the voice of the client internally.

Skills

Client Relationship Management

Healthcare Analytics

Strategic Consulting

Communication

Analytical Skills

Education

Bachelor's degree

Advanced degrees or certifications (e.g., PMP, CAHIMS, CPXP)

Tools

CRM

Project Management Software

Job description

Senior Enterprise Account Manager (MedInsight)

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Senior Enterprise Account Manager (MedInsight)

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Join to apply for the Senior Enterprise Account Manager (MedInsight) role at Milliman

Company Overview
Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry’s most trusted solutions for healthcare intelligence. Our purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight has been ranked #1 for Payer Quality Analytics by clients for the last three years in the Best in KLAS report.

Position Summary
We are seeking a high-performing, client-focused Senior Enterprise Account Manager to join our team. This individual will manage and grow strategic client relationships with large healthcare organizations, focusing on health plans and payer entities. The ideal candidate will bring industry experience, healthcare analytics knowledge, and a consultative approach to client engagement. This role is vital for driving client retention, satisfaction, and revenue growth. You’ll act as a trusted advisor and strategic partner, ensuring MedInsight’s solutions deliver maximum value to support client business goals.

Key Responsibilities

Client Relationship Management

• Serve as the primary contact for a portfolio of strategic enterprise clients, understanding their objectives, operational context, and analytics needs.
• Establish and maintain executive relationships within payer organizations, fostering long-term partnerships based on trust and mutual value.
• Lead client meetings, QBRs, and planning sessions to ensure alignment, value realization, and satisfaction.

Strategic Account Growth

• Identify and pursue opportunities for account expansion, including upsell, cross-sell, and renewals.
• Collaborate with Sales and Product teams to craft tailored proposals based on evolving client needs.
• Maintain a deep understanding of MedInsight’s product offerings to communicate value and identify suitable solutions.

Client Advocacy & Cross-Functional Collaboration

• Act as the voice of the client internally, working with Product, Implementation, Engineering, and Support teams to ensure smooth onboarding, delivery, and issue resolution.
• Provide feedback from clients to guide product enhancements and innovation.
• Help define and refine best practices and account management processes within the team.

Data & Analytics Expertise

• Guide clients on leveraging MedInsight’s healthcare analytics tools, supporting executive strategies with industry expertise.
• Interpret client analytic needs and translate them into solutions using MedInsight’s capabilities.

Qualifications

• 7+ years in enterprise account management, customer success, or strategic consulting, preferably in healthcare analytics or technology.
• Strong knowledge of the payer landscape and healthcare ecosystem, including Medicare Advantage, Medicaid, commercial plans, TPAs, and ACOs.
• Proven success managing large, complex accounts, driving satisfaction, retention, and growth.
• Ability to engage and influence stakeholders at all levels, including senior executives and technical leaders.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical skills with the ability to communicate data-driven insights effectively.
• Bachelor’s degree required; advanced degrees or certifications (e.g., PMP, CAHIMS, CPXP) preferred.
• Experience with digital sales tools such as CRM, digital sales rooms, project management software, etc.

Preferred Experience

• Experience with healthcare data platforms, population health tools, or analytics applications.
• Familiarity with industry metrics and frameworks like HEDIS, risk adjustment, and value-based models.
• Background in consulting, health plans, or health tech organizations is highly preferred.

What We Offer

• A mission-driven organization dedicated to improving healthcare outcomes and reducing costs.
• A collaborative, engaging work environment emphasizing continuous learning and innovation.
• Competitive salary with performance bonuses.
• Comprehensive benefits including health insurance, 401(k), PTO, and more.
• Opportunities for growth within a respected industry leader.

Compensation

The salary range for this role is $93,700 - $185,400, with variations based on location and experience.

Location

This role is remote within the US, with an application deadline of June 30, 2025.

Why Join Us?

• Be part of an innovative, high-growth company.
• Contribute to the next generation of MedInsight products.
• Gain visibility and recognition for your contributions.
• Enjoy a flexible work environment and professional development support.

Benefits

• Health, dental, vision coverage.
• Employee Assistance Program, 401(k), bonuses, FSA, PTO, holidays, family benefits, parental leave, insurance, disability coverage.

Equal Opportunity

Milliman is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, veteran status, age, or other protected characteristics.