Senior Account Manager

Trybe; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Trybe is seeking a Senior Account Manager to own our largest enterprise accounts and act as a strategic partner to founders, CMOs, and senior marketing leaders in New York City. You will drive quarterly business reviews, growth planning, and cross-functional collaboration to deliver exceptional experiences for top brands.

You will identify opportunities to expand creator programs and ad performance, maintain strong account health, and mentor teammates as the team scales in a fast-paced startup

Qualifications

• 5+ years of experience in account management, client services, or strategic partnerships.
• Experience managing large or enterprise consumer brands, ideally at an agency, marketplace, ad platform, or SaaS company.
• Experience at a TikTok Shop agency or managing TikTok Shop accounts is a strong plus.
• Proven ability to retain and grow high-value accounts.
• Confident with senior stakeholders, with excellent communication and presentation skills.
• Strong understanding of e-commerce, DTC, and paid social performance.
• Highly organized, proactive, and comfortable in a fast-paced startup environment.
• Must be based in New York City or willing to relocate and work in-office.

Responsibilities

• Own a focused portfolio of Trybe’s largest brands and enterprise accounts.
• Serve as a trusted strategic partner to founders, CMOs, and senior marketing leaders.
• Lead quarterly business reviews, performance analysis, and growth planning with each brand.
• Identify opportunities to expand each brand’s creator program and advertising performance.
• Monitor account health closely and act early to protect and grow key relationships.
• Coordinate across Brand Growth, Product, and Customer Experience to deliver a white-glove experience.
• Bring brand feedback and market insights back to leadership to shape the product and strategy.
• Help set the standard for account management and mentor teammates as the team grows.

Skills

Account management

Strategic partnerships

Enterprise brands

Stakeholder management

E-commerce

TikTok Shop

Communication

Job description

We’re looking for a Senior Account Manager to own Trybe’s largest and most strategic brand relationships, including enterprise and household-name brands.

This is a high-touch role. You’ll manage a focused portfolio of key accounts and act as a true strategic partner to each brand, helping them get the most out of Trybe and grow their creator programs over the long term.

You’ll work closely with leadership, Brand Growth, and Product to make sure our biggest brands have an exceptional experience.

What You’ll Do

• Own a focused portfolio of Trybe’s largest brands and enterprise accounts.
• Serve as a trusted strategic partner to founders, CMOs, and senior marketing leaders.
• Lead quarterly business reviews, performance analysis, and growth planning with each brand.
• Identify opportunities to expand each brand’s creator program and advertising performance.
• Monitor account health closely and act early to protect and grow key relationships.
• Coordinate across Brand Growth, Product, and Customer Experience to deliver a white-glove experience.
• Bring brand feedback and market insights back to leadership to shape the product and strategy.
• Help set the standard for account management and mentor teammates as the team grows.

Qualifications

• 5+ years of experience in account management, client services, or strategic partnerships.
• Experience managing large or enterprise consumer brands, ideally at an agency, marketplace, ad platform, or SaaS company.
• Experience at a TikTok Shop agency or managing TikTok Shop accounts is a strong plus.
• Proven ability to retain and grow high-value accounts.
• Confident with senior stakeholders, with excellent communication and presentation skills.
• Strong understanding of e-commerce, DTC, and paid social performance.
• Highly organized, proactive, and comfortable in a fast-paced startup environment.
• Must be based in New York City or willing to relocate and work in-office.

Why Trybe

• High-growth environment: Join a rapidly scaling technology company transforming performance-based creator marketing.
• Real ownership: Own Trybe’s most important brand relationships from day one.
• Career growth: Opportunity to take on leadership responsibilities as the team expands.
• Competitive compensation: Attractive base salary with a performance-based bonus.
• In-person collaboration: Work alongside our team in New York City, collaborating directly with leadership and colleagues.