Strategic Account Manager for Creator Marketing (NYC)

Trybe; New York (NY); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Trybe is seeking an Account Manager in New York City to own and grow relationships with consumer brands using Trybe. You will be the primary contact for brand founders and marketing teams, guiding strategy and driving retention and growth.

You’ll manage multiple relationships in a fast-paced startup environment, collaborating with Account Management, Brand Growth, Product, and Customer Experience to ensure a seamless brand experience.

Qualifikationen

• 2+ years in account management or related client-facing role.
• Experience managing a portfolio of client accounts in SaaS, marketplace, or ecommerce.
• Proven ability to grow key relationships and improve retention.

Aufgaben

• Own and manage a portfolio of consumer brand accounts.
• Build relationships with brand founders, marketing teams, and decision-makers.
• Lead regular account check-ins and strategic conversations.
• Help brands optimize creator marketing programs for performance across Meta and TikTok.
• Identify opportunities to increase engagement and long-term growth.
• Monitor account health and proactively address churn.
• Provide hands-on guidance to maximize value of Trybe’s platform.
• Handle questions, concerns, and escalations professionally.
• Collaborate with internal teams to improve brand experience.
• Share feedback to help improve Trybe’s platform and services.
• Develop scalable account management processes as the company grows.

Kenntnisse

Account management

SaaS experience

Relationship building

Communication

CRM HubSpot

Tools

HubSpot

Jobbeschreibung

Trybe is seeking an Account Manager in New York City to own and grow relationships with consumer brands using Trybe. You will be the primary contact for brand founders and marketing teams, guiding strategy and driving retention and growth.

You’ll manage multiple relationships in a fast-paced startup environment, collaborating with Account Management, Brand Growth, Product, and Customer Experience to ensure a seamless brand experience.