Senior Account Manager

Hilb Group of New York; Cranston (RI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Medical/Dental/Vision

401(k) with company match

Voluntary benefits

Paid Time Off

Team of professionals

Job summary

Hilb Group in Cranston, RI is seeking a motivated Senior Account Manager to join our team in-office. You will manage an assigned book of business, handle client inquiries, and coordinate with carriers to optimize renewals and service levels.

The ideal candidate holds an insurance license and prior account management experience, preferably in benefits, with strong time management skills for a fast-paced environment.

Qualifications

• Licensed in insurance as required for the role.
• Experience as an Account Manager, preferably with benefits.
• High school diploma or bachelor's degree.
• Excellent time management skills.
• Able to work in a fast-paced, deadline-driven environment.

Responsibilities

• Proactively manage an assigned book of business as primary client relationship manager.
• Handle inquiries on insurance coverages, policy changes, and general questions.
• Process billing, service and endorsement requests and related paperwork.
• Act as liaison between customer and carrier to ensure mutual benefit.
• Maintain renewal/expiration lists, review loss information, and negotiate renewals.
• Maintain knowledge of company systems and offerings.

Skills

Insurance license

Account management experience

Time management

Deadline-driven

Education

High school diploma or bachelor's degree

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Senior Account Manager to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance
• Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business.
• Handle billing, service and endorsement requests and process necessary paperwork associated with requests.
• Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship.
• Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary.
• Maintain knowledge of all company systems and offerings

Qualifications

• Insurance licensed
• Previous experience as an Account Manager, preferably benefits.
• High school or bachelor's degree required
• Excellent time management skills.
• Able to work in a fast-paced, deadline-driven environment.

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

#LI-DNP

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.