Sales Account Manager

EvolvOptic; City of Rochester (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

A precision optics company is seeking a Sales Account Manager to develop and maintain customer relationships, generate new business, and provide high-quality customer service. The ideal candidate has 5+ years of experience in sales and the optics market, alongside strong communication and organizational skills. This role offers a competitive salary based on experience, ranging from $70K to $120K, and requires compliance with US export regulations.

Qualifications

• 5 or more years of experience in a sales role.
• 5 or more years of experience in the optics market.

Responsibilities

• Establish and maintain business relationships with customers.
• Develop clear proposals and quotations for customers.
• Address customer inquiries through various channels.
• Provide customers with product status updates.
• Resolve customer concerns professionally.

Skills

Strong communication

Organizational skills

Time management

Interpersonal skills

Ability to deliver results

Attention to detail

Teamwork

Education

Associate degree or equivalent

4-year degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Company

EvolvOptic is a leading supplier of precision machined optical blanks. We are shaping the future together with our collaborators and customers. We plan to significantly grow our capacity and capabilities for blank manufacturing in 2025/2026. The same experienced team that made our company a respected leader in our field remains on the frontlines, keeping production humming and delivering an array of high-quality components. We are proud and honored to be a partner to our customers for their optical component needs providing the best-value solutions to meet their priorities, including cost, schedule, and assured quality.

Forecast

The forecast for the future is bright. We have begun expansion into large, complex optical components by pulling together the right team, the right technology, and the right methods to provide the best-value solutions to ground-based and space-based imaging, semiconductor industry, and high energy optics, such as laser fusion and directed energy.

Salary

Salary based on experience 70K - 120K

Job Description

The Sales Account Manager is responsible for supporting sales goals through effective sales techniques and quality customer service. The position’s key responsibilities include:

Responsibilities

• Establishes, develops, and maintains business relationships with current and prospective customers to generate new business for the organization’s products and services.
• Develops clear and effective written proposals/quotations/estimates for current and prospective customers.
• Rapidly and efficiently addresses customer’s incoming sales calls via email, phone, written inquiries, and facsimile requests.
• Provides status to customers on product delivery and quality status.
• Understands and responds to customer delivery needs by interfacing with manufacturing.
• Understands and supports established sales policies and procedures to provide proper and effective customer service.
• Processes all paperwork for orders to include sales contracts, prints, quote sheets, and related documentation.
• Resolves customer concerns in an expeditious and professional manner.
• Leads company marketing and business development activities.
• Participates in trade shows and conventions.
• Works closely with management on special projects and quotes.
• Works with shipping and receiving department to assure customers’ needs are met.
• Complies with company policies and procedures and safety regulations.

Required Knowledge and Skills

• Strong communication, organizational, and time management skills
• Proficient with Microsoft Word, Excel, PPT
• Interpersonal skills to work with a wide variety of people each day, build relationships, and network
• Strong ability to balance persuasion with professionalism
• Delivers tangible results and accepts ownership of work product
• Willingness to accept a broad range of dynamic responsibilities
• Excellent organizational skills and attention to detail
• Excellent time management skills with ability to meet deadlines
• Ability to work effectively as part of a team as well as independently to optimize production efficiency and resolve issues.
• Ability to read and interpret documents.

Requirements

• Associate degree (A.A./A.S.) or equivalent from a two-year college or university with a 4-year degree preferred.
• 5 or more years of experience in a sales role
• 5 or more years of experience in the optics market

Export Control and Legal Compliance

This position is subject to US export control laws, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), which require US person status. A “US person” is defined by these regulations as a US citizen, US lawful permanent resident (i.e., “green card holder”), political asylee, or refugee. All employees must also be legally authorized to work in the United States. Verification of employment eligibility will be required consistent with federal law (Form I-9). Export control assessments are conducted separately to ensure compliance with ITAR/EAR.

Equal Opportunity

EvolvOptic is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic protected by state or federal law.