Senior Account Lead: Client Growth & Service

Alliant Insurance Services Inc.; Arizona; On-site; USD 90,000 - 130,000; Full time

Job summary

Alliant Insurance Services Inc. is seeking an experienced account manager to service and solicit producer-assigned accounts, manage a large book of business, and lead a service team. You will develop new business leads, act as the primary client contact, and drive renewals and cross-sell opportunities.

You will coordinate with carriers, review coverage details, mentor staff, and ensure accurate contract administration while delivering exceptional client service and timely invoicing.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• 10+ years of related work experience.
• Continuing Education requirements for license renewal.
• Valid Insurance License.

Responsibilities

• Acts as agent of Producer assigned accounts including servicing and/or solicitation activities.
• Manages book of business and directs the work of a service team.
• Receives and develops new business leads from Producers or cross-sell opportunities.
• Direct point of contact for client from lead through service.
• Lead representative to an assigned book-of-business.
• Participate in team selling including finalist interviews and RFP responses.
• Prepare and present renewal analyses to clients.
• Sell renewal business and additional lines of coverage.
• Promote Agency services with Producer Service Proposals.
• Provide analysis and recommendations on client coverages.
• Negotiate with carriers for coverage and premium considerations.
• Respond to client inquiries on benefits and claims.
• Review client contracts and amendments for accuracy.
• Manage vendor relationships and contracts for clients.
• Supervise a dedicated service team.
• Serve as a technical expert to resolve complex issues.
• Mentor and coach departmental staff.
• Create new client sales opportunities.
• Develop action plans for personnel development with performance goals.
• Collection of fees and reconciliation within 60 days of invoicing.
• Maintain data integrity in agency management system.
• Adhere to company policies and applicable laws.
• Perform other duties as assigned.

Skills

MS Office

Communication skills

Problem solving

Time management

Teamwork

Planning & organization

Education

Bachelor's degree

10+ years related experience

Continuing education requirements

Valid Insurance License

Tools

None

Job description

Alliant Insurance Services Inc. is seeking an experienced account manager to service and solicit producer-assigned accounts, manage a large book of business, and lead a service team. You will develop new business leads, act as the primary client contact, and drive renewals and cross-sell opportunities.

You will coordinate with carriers, review coverage details, mentor staff, and ensure accurate contract administration while delivering exceptional client service and timely invoicing.