Senior Account Executive, Ancillary Benefits

Horan Securities, Inc.; Atlanta (GA); Remote; USD 175,000 - 220,000; Full time

Job summary

An established industry player is seeking a Senior Account Executive to manage large group clients in a fully remote capacity. This role requires a deep understanding of ancillary products and leave management, along with strong account management skills. The ideal candidate will thrive in a fast-paced environment, demonstrating meticulous attention to detail and effective communication. Join a dynamic team that values creativity and collaboration, and contribute to enhancing client experiences while driving successful outcomes. This position offers a competitive salary and comprehensive benefits, making it an exciting opportunity for driven professionals.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Bonuses

Equity Opportunities

Remote Work Flexibility

Qualifications

• 5-10 years of experience in account management or service roles.
• Strong understanding of ancillary products and leave management.

Responsibilities

• Manage large group clients and serve as the primary broker contact.
• Drive the renewal process and oversee sold case implementation.

Skills

Account Management

Communication Skills

Attention to Detail

Problem Solving

Collaboration

Adaptability

Curiosity

Education

Bachelor's Degree

Tools

Customer Relationship Management (CRM)

Job description

About Specialty Program Group: Our goal is topartner with industry-leadingspecialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offersaccess to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group deliversleading-edge specialty expertisebacked by transformativedigital capabilitiesand sophisticateddata and analytics.

About SPG Ancillary, a division of Specialty Program Group: SPG Ancillary is a division of Specialty Program Group, a wholly owned subsidiary of HUB International. Our mission is to solve problems, create a better experience, and produce results for our broker, carrier, and benefits technology partners. We pride ourselves on encouraging creativity with each problem, embracing collaboration at every opportunity, and empowering commitment to expected results. Our expertise lies in dental, vision, life, disability, supplemental health, and leave management. Our organization is comprised of four integrated teams: marketing, client service, leave management solutions, and business operations. As an extension of a brokerage’s consulting and service teams, we support marketing, sold case implementation, account support, renewal management, analytics & insights, carrier eligibility, benefits technology builds, and leave administration & state disability compliance.

About the Position: An ideal candidate for the Senior Account Executive position will have a robust understanding of all ancillary products, leave management and extensive experience in a carrier or brokerage account management or service role. Working in tandem with Marketing, this individual will help quarterback all large case service. For an assigned block of business, this individual will also be responsible for all ongoing account management, renewal, and sold case implementation support. Attention to detail and effective prioritization are critical for success in this role.

Key Responsibilities:

• Accountable for servicing large group clients, serving as the quarterback and day-to-day broker contact.

• Leverages ancillary benefits and leave management knowledge and expertise in carrier processes to mitigate issues and advocate for desired broker and client outcomes, to include ongoing service inquiries, plan amendments, carrier escalations, renewal negotiations, marketing, and implementation.

• Manage the sold case implementation process end-to-end.

• Drive the renewal process, including identifying plan benefit enhancements and other add/issue opportunities to round out revenue.

• Adheres to all clearly defined best practices and Service Level Agreements (SLAs) to ensure we’re providing a timely and quality deliverable to our broker partners.

• Maintains all service activities, renewal outcomes, and add/issue opportunities in the organization’s Customer Relationship Management system (CRM) to ensure seamless integration with cross-functional teams.

• Builds relationships with internal colleagues as well as external broker and carrier partners.

• Support internal accounting resources as needed to ensure timely and accurate revenue collection.

• Implements continuous improvement initiatives with strategic direction from leadership.

Qualifications:

• Bachelor’s degree or higher

• 5-10 years’ experience in account management or service role within a carrier or brokerage organization

• Understands ancillary products (dental, vision, life, disability, and supplemental health) and comprehensive knowledge and curiosity for leave management

• Holds active life, accident, and health license

• Thrives in a fast-paced environment and comfortable with organizational change

• Meticulous attention to detail

• Effective communicator with proven ability to collaborate cross-functionally

• Self-starter who excels with minimal oversight or direction

• Adaptable and capable of balancing competing priorities

• Strong sense of curiosity and willingness to learn

• Team-oriented mindset

Work Location: This is a 100% remote position working in your local time zone. Access to a local office may be available upon request.

Salary Transparency: The expected salary range for this position is $175,000-$220,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA, and 401(k) accounts, paid-time off benefits, and eligible bonuses, equity, and commissions for some positions.

#SPG

Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.