Senior Account Advisor

Prosites Inc; United States; On-site; USD 46,000 - 57,000; Full time

Job summary

CPA Site Solutions is seeking a Senior Account Advisor to drive new product introductions and upsell SEO and add-ons to existing clients. You will lead by example, train teammates, and manage a pipeline to exceed monthly quotas.

Responsibilities include outbound calls, client relationship growth, needs assessments, and presenting web services within the CPA Site Solutions portfolio. Strong CRM proficiency and communication skills are essential.

Qualifications

• Minimum of 5+ years in technology-based sales and customer-facing roles.
• Proven ability to build relationships and grow client accounts.
• Experience with inbound/outbound prospecting and CRM data management.

Responsibilities

• Make outbound prospecting calls daily to CPA Site Solutions clients.
• Build relationships with clients for long-term growth of accounts.
• Conduct in-depth needs assessments of current clients.
• Demonstrate SEO and add-on features to current client base, upsell on higher platforms.
• Close sales opportunities and meet monthly/quarterly/yearly quotas.
• Utilize CRM to qualify clients and capture data; mentor teammates as needed.

Skills

Outbound calling

Relationship building

Needs assessments

CRM usage

Closing sales

Communication skills

Time management

Education

College degree or equivalent

Tools

Salesforce

MS Dynamics

Netsuite

Job description

The Senior Account Advisor is responsible for continually introducing new products and services to current clients. The Senior Account Adviser's primary focus is to sell SEO, add-on products (mobile, social, design) as well as upgrading client to higher platforms to ensure they are maximizing the best results from CPA Site Solutions portfolio of products. They are to lead by example with other sales reps and assist in training current and new sales team members.

• Make outbound prospecting calls daily to current CPA Site Solutions clients
• Build relationships with clients for long-term growth of accounts and success
• Conduct in-depth needs assessments of current clients
• Demonstrate SEO and add-on features to current database of client
• Educate current clients on how to successfully integrate the Internet intotheir

Marketing efforts

• Overcome technical and business objections of current clients
• Emphasize features that clients express a need in, quote prices, and prepare order
• Close sales opportunities
• Use our CRM to qualify clients and capture key data points
• Ensure monthly, quarterly, and yearly individual sales quotas are exceeded by selling

SEO and add-on products to current clients

• Have a thorough understanding of the company's products and services, industry and client needs.
• Attend and manage exhibitor booths at various tradeshows as needed.
• Help to mentor and train other individuals on the Account Advisor team.
• Other duties as assigned by management.

Abilities:

• Proven track record showing ability to build strong relationships with clients
• Must be able to balance customer service approach with sales approach
• Persistent and able to handle rejection
• Thrives off of success
• Ability to adapt to change
• Must possess a Whatever it Takes Attitude
• Excellent social skills, with the desire to excel
• High level of comfort with internet technology
• Excellent written and verbal communication skills
• Excellent time management & organizational skills
• Motivated by the opportunity to be part of a fast moving, entrepreneurial team
• Ability to provide clear and comprehensive written documentation using MSOffice
• Applications and CRM System (e.g. salesforce.com, MS Dynamics, Netsuite.)

Pay Range = $51,500/year base pay with uncapped commission of $50,000/year

Key Skills, Knowledge and Qualifications:

• Minimum of 5+ years of technology-based sales experience
• Minimum of 5+ years of customer-based sales experience
• Inside Sales Call center Experience
• College Degree or equivalent work experience